General Chat

Caz, I've been getting the message "ERROR this page does not exist" a few times throughout each day, as well as the " we are doing essential maintenance" one. I am sick of it, it just seems to be going on and on. Oh well I supose that we will all just have to grin and bear it, until GR can hopefully get it sorted.

Sallie.

perhaps they should ask their Advertisers for help. their adverts seem to be getting throuigh OK. :-S.**M**.

Gr have put a message up on Announcements,apologising.

Thanks GR :o)

jude

I hope compensation comes to all members, not just to those who email gr to complain. ;-)

An extra weeks membership for all paying members would cover it and be fairer than just compensating some.GR has done this before, so can do so again as a gesture of good will :-D

ps edit

just seen GB reply :-D

Well, Im on im off. I have tried all different places to sign in and i haven't been on for nearly two days,as it says i couldn't. I'm here now, but for how long. I don't have internet anything, as my computer won't let me download it, so if this keeps happening, i'm pretty well stuffed to say the least :-S :-(

Well, Im on im off. I have tried all different places to sign in and i haven't been on for nearly two days,as it says i couldn't. I'm here now, but for how long. I don't have internet anything, as my computer won't let me download it, so if this keeps happening, i'm pretty well stuffed to say the least :-S :-(

Phew, Ive been with GR for a few days, just kept getting message "GR is doing essential maintainance, decided just to take a chance and click on anything to do with GR in google, and here I find it. Thank goodness

I thought Id managed to get back into the GR swing, but everytime I go to log out, I get the same message again, then do again as before click on any GR link in google, and I find Im still logged in, strange :-S

Cant even contact them now ,try and send email and site maintenence comes up .

Everything is fine here:o) :-D :-D :-D ;-)

just tried to email support ,but that comes up site maintenance

do forgive my ignorance

but how do we do that

i have just bought a new laptop with up to date explorer

now left with a family tree i cannot view

i can only access at work (boss not happy)

phillip

Sometimes if you refresh page it comes back to a gr page, or try using another server...l'm using Mozilla Firefox.
Or when you joined or had your subs updated you would have had an email, use that to contact them!!

jude:o)

This useless site hasn't worked for the last couple of weeks and I am getting to the stage where compensation is needed for the service I pay for but don't get. I am using IE9 and it was all fine until as I say a couple of weeks ago.

Come on GR what is your problem - if you can't fix it with your current staff get some who can.

Anyway what did you all do in the first place to cock it all up :-(

chris

one of the earlier messages suggests switching to an earlier explorer

how do you do that, i am very ignorant on the comp issues

like you i am getting *********** can only work from office

phillip

Phillip,

I've no idea - and I don't see why we should even have to consider it. The whole issue is GR's fault as they seem incapable of running or updating the site. Try logging onto the other sites eg www.genesreunited.co.au or www.genesreunited.co.za

Complain to GR and let them know how you feel about their service (or lack of)

Chris

l can now get on here using IE and Firefox.
Try downloading Firefox or Chrome as a temporary measure. l use both now depending on what site l'm using!

l know its very frustrating, and it does seem that GR need to get their act together, but in the mean time try the above.

Hope it works for you:o)

jude

Had a go at doing this Margaret got in OK but still
can't see My Threads or Inbox.

Emmax

" If you are accessing the site from a bookmark or a favourite page then this might be why you are having problems. Please could you remove this old link? Then go to www.genesreunited.co.uk and enter your sign in details and you will be able to log in. You can then add this page to your bookmarks or favourites page again." - done a few times :)

Why should people who use this site have to change to suit GR. they don,t pay us,we pay them and as such they should sort out their problems. Its getting like the old Victor Sylvestor Dancing, Slow,Slow Quick Quick Slow. Not good enough.marks out of ten ,Minus ten.**M** :-S