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ProfilePosted byOptionsPost Date

Jane

Jane Report 20 Jul 2012 08:07

Hi Estelle

What have you done with all the trees I used to have acess to.? I have only got access to a few now.

I can only see 5 of my hotmatches aswell. The button to access the rest doesnt work.

Jane

PS have sent this to support aswell.

Margaretfinch

Margaretfinch Report 20 Jul 2012 08:23

Morning All
being a blind user I can only use the old tree
Margaret

Researching:
Finch Weathersfield Essex. Poole Haverhill Suffolk.GoodchildSouth Ascot BerkshireFry Wilton Wiltshire Goddard Laverstock Wiltshire Grayston Suffolk

Margaretfinch

Margaretfinch Report 21 Jul 2012 07:59

OLD TREE
I just went into the new tree wanted to look up something on a cosins tree but it has gone.
It is a shame I have not long renewed my membership
I will not again
There only a few trees that are there now
Margaret

Researching:
Finch Weathersfield Essex. Poole Haverhill Suffolk.GoodchildSouth Ascot BerkshireFry Wilton Wiltshire Goddard Laverstock Wiltshire Grayston Suffolk

Porkie_Pie

Porkie_Pie Report 21 Jul 2012 08:01

Margaret, Have you contacted GR about your problems?

Roy

Huia

Huia Report 21 Jul 2012 08:11

Does the Beta version include photos and all the other info which have now vanished along with the old tree?

Researching:
Avatar: Red poppy holding a yellow poppy.

LadyScozz

LadyScozz Report 21 Jul 2012 10:48

I just found out something........

On my own home page (NOT the GR home page) I have a Favourites Tool Bar. One of the items on the bar is my Genes Reunited Tree.

I don't usually use that link, but tried it, a minute ago.

I was taken to the OLD tree!

I tried adding a spouse to someone (I have about 80 new names for my tree) and IT WORKED!

I'll go add the rest of the names, before GR see this post and delete the old tree completely.

Porkie_Pie

Porkie_Pie Report 21 Jul 2012 10:51

Scozz, I did post on one of the threads that GR had only removed the " LINK " to the old tree

They never delete it from the system

Roy

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