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cost of subscription

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ProfilePosted byOptionsPost Date


MR_MAGOO Report 18 May 2013 10:16

Got a reminder this morning from GR about my subscription renewal.

......... :-D....£7.96.... :-D


Lyndi Report 24 Feb 2013 19:18

Have just renewed this evening for £7.96 for a year.
While of course I am pleased that I only had to pay that amount, I agree that the system is flawed and unfair on so many members. :-| :-S
There should have been an announcement on the boards, it could have been in a newsletter, and an email could have been sent to all members with a date set for changes in subscription.
We could all have moaned, whinged, debated etc, and then made a decision on membership instead of this pot luck system


Suzanne Report 23 Feb 2013 23:35

IVE BEEN WITH GENES SINCE 2002,AND IVE JUST HAD TO PAY 19.95 NO 20% DISCOUNT, SOME MEMBERS ARE PAYING 9.95 SOME £15 and some like me £19.95. ive now taken my card details off ,im not renewing next yr.

Theresa (Cork, Ireland) 157164

Theresa (Cork, Ireland) 157164 Report 23 Feb 2013 15:23

Ive been on GR since 2002 when it started and paid my 1st subs in Jan 2003. Just got my renewal through (we got an extra month somewhere along the way) and they want £15.96.

Seriously considering my options which would be a shame.


Iris Report 23 Feb 2013 13:40

i have just sent them an email ,to ask why mine has gone up from £7-96 (the past2 years )to £15-96 now. like other people have said this will be my last year.. iris


FootieAngel Report 23 Feb 2013 13:03

I dont understand it at all I dont need no extras just to reach contacts and view their trees etc. Still I havent had too bad a time but it will defo be my last year.


ChrisofWessex Report 23 Feb 2013 12:34

When I first began complaining to GR just before Christmas re my subs I had looked up my subs history and there it all was. However, when I began exchanging many emails with them - this mainly disappeared.

I did go through my credit card statments, unfortunately OH had, a few weeks before, shredded a lot of statemnts and these only go back to 2009.
2013 I paid £15.odd, 2012, £9. odd, 2011, £7.00 odd, 2010, £9 odd and 2009 the same.

They are still picking and choosing - 3 different rates for the same subs.


FootieAngel Report 23 Feb 2013 09:19

It cost me £19.95 this time as I had let my membership lapse. I didnt kno how much they had took as once I had gone through procedure it said it had used the last card details I had used so I could keep last membership number. This happened to be my husbands card and he contacted me not very happy about the cost but it had already gone through. I do think they have gone up extortionatly. I paid £9.50 for many years and just because I let it lapse it has doubled. It will be my last subscription as Im tying up all contacts so they can find me elsewhere.


BeverleyW Report 23 Feb 2013 09:08

My renewal notice just in shows a massive jump from 9.04 € to 14.36 €. for SIX MONTHS.
Also offered, a year's membership for 19.95 pounds.
I am in two minds whether to renew.


wisechild Report 23 Feb 2013 08:31

Tell me about it Liz.
Still don´t think that Genes are playing fair with other members, even though I´ve got nothing to complain about. :-|

Purple **^*Sparkly*^** Diamond

Purple **^*Sparkly*^** Diamond Report 23 Feb 2013 08:21

I got a reminder the other day that my subscription is due, and it will be £7.95 which is very good. It's been a continuous membership since Feb 2005. Where have the years gone?



wisechild Report 23 Feb 2013 07:35

Just for info, I renewed yesterday as a standard member for 7 pound 96p.
Just checked my account details, I joined in Jan 2007 & my sub expires 22 Feb 2014. :-S :-S :-S :-S


Suzanne Report 22 Feb 2013 23:02

thank you :-D


Suzanne Report 22 Feb 2013 23:02

thank you :-D


jax Report 22 Feb 2013 19:23

Go to bottom of the screen and click on Company Infomation you will find a link for complaints there


Suzanne Report 22 Feb 2013 19:18



wisechild Report 20 Feb 2013 07:10

So it still appears there is no rhyme or reason behind the subscription charges.
Good job shops don´t operate the same policy & charge you according to whether your face fits or not.


ChrisofWessex Report 19 Feb 2013 23:09

Thanks Joy.


JEH123 Report 19 Feb 2013 22:35

Joy just had a read on the links you said and now I'm a bit wiser as to why.
Thank you all for your replies.
It was a shock to be told my subscription had gone up quite considerably. I will not be renewing my subscription as I am not on here much now. Maybe in the future I might return.
Thank you again for replies.


jax Report 19 Feb 2013 22:15

:-D :-D :-D