General Chat

Got a reminder this morning from GR about my subscription renewal.

......... :-D....£7.96.... :-D

Have just renewed this evening for £7.96 for a year.
While of course I am pleased that I only had to pay that amount, I agree that the system is flawed and unfair on so many members. :-| :-S
There should have been an announcement on the boards, it could have been in a newsletter, and an email could have been sent to all members with a date set for changes in subscription.
We could all have moaned, whinged, debated etc, and then made a decision on membership instead of this pot luck system

IVE BEEN WITH GENES SINCE 2002,AND IVE JUST HAD TO PAY 19.95 NO 20% DISCOUNT, SOME MEMBERS ARE PAYING 9.95 SOME £15 and some like me £19.95. ive now taken my card details off ,im not renewing next yr.

Ive been on GR since 2002 when it started and paid my 1st subs in Jan 2003. Just got my renewal through (we got an extra month somewhere along the way) and they want £15.96.

Seriously considering my options which would be a shame.

i have just sent them an email ,to ask why mine has gone up from £7-96 (the past2 years )to £15-96 now. like other people have said this will be my last year.. iris

I dont understand it at all I dont need no extras just to reach contacts and view their trees etc. Still I havent had too bad a time but it will defo be my last year.

When I first began complaining to GR just before Christmas re my subs I had looked up my subs history and there it all was. However, when I began exchanging many emails with them - this mainly disappeared.

I did go through my credit card statments, unfortunately OH had, a few weeks before, shredded a lot of statemnts and these only go back to 2009.
2013 I paid £15.odd, 2012, £9. odd, 2011, £7.00 odd, 2010, £9 odd and 2009 the same.

They are still picking and choosing - 3 different rates for the same subs.

It cost me £19.95 this time as I had let my membership lapse. I didnt kno how much they had took as once I had gone through procedure it said it had used the last card details I had used so I could keep last membership number. This happened to be my husbands card and he contacted me not very happy about the cost but it had already gone through. I do think they have gone up extortionatly. I paid £9.50 for many years and just because I let it lapse it has doubled. It will be my last subscription as Im tying up all contacts so they can find me elsewhere.

My renewal notice just in shows a massive jump from 9.04 € to 14.36 €. for SIX MONTHS.
Also offered, a year's membership for 19.95 pounds.
I am in two minds whether to renew.

Tell me about it Liz.
Still don´t think that Genes are playing fair with other members, even though I´ve got nothing to complain about. :-|

I got a reminder the other day that my subscription is due, and it will be £7.95 which is very good. It's been a continuous membership since Feb 2005. Where have the years gone?


Lizx

Just for info, I renewed yesterday as a standard member for 7 pound 96p.
Just checked my account details, I joined in Jan 2007 & my sub expires 22 Feb 2014. :-S :-S :-S :-S

thank you :-D

thank you :-D

Go to bottom of the screen and click on Company Infomation you will find a link for complaints there

HOW DO I GET IN TOUCH WITH GENES?X

So it still appears there is no rhyme or reason behind the subscription charges.
Good job shops don´t operate the same policy & charge you according to whether your face fits or not.

Thanks Joy.

Joy just had a read on the links you said and now I'm a bit wiser as to why.
Thank you all for your replies.
It was a shock to be told my subscription had gone up quite considerably. I will not be renewing my subscription as I am not on here much now. Maybe in the future I might return.
Thank you again for replies.
Janet

:-D :-D :-D