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POSTAL SERVICE.....A DISGRACE!!!!

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ProfilePosted byOptionsPost Date

DazedConfused

DazedConfused Report 23 Dec 2012 20:36

The problem stems in many places because there are no Main Branch Offices anymore and all that are left are sub offices - they do no get any proper training just information leaflets telling them how to do the 'new' thing.

So what happens is that there is often a great deal of misunderstanding of new ways and to be honest the new postal system is a nightmare, just glad I am now out of it......

~`*`Jude`*`~

~`*`Jude`*`~ Report 23 Dec 2012 19:20

Mark that is horrendous. Even though my situation has changed l still think that something needs to be done, atleast have all post offices etc on the same wave length:)

Susan nz....we had a postie is sussex that did that, but l think he was stealing stuff too:(

jude

Susan-nz

Susan-nz Report 23 Dec 2012 19:15

Mark,

that is outrageous..... Very embarrasing for you to ask the receiver to have to pay more....

What about our lovely postie in Queenstown who has been hoarding the mail for a few years that she couldn't be bothered delivering........

Susan

Merlin

Merlin Report 23 Dec 2012 13:39

Anything from outside the "Eurozone" is charged VAT. it stinks ,as most times they are gifts,but the Inland revenue couldnt care less ,they have to have their pound of flesh. Have a nice Christmas Everyone, **M**.

LadyScozz

LadyScozz Report 23 Dec 2012 03:22

whispers........

When I send items to the UK I fib about the contents

:-D

Mark

Mark Report 23 Dec 2012 02:03

Hello from down under....this year I had the privelige of returning to Scotlabd and Ireland. My ish friends went totally out of their way to look after us while there, so on return i bought some NZ greenstone ( pendant and earrings)...total NZD 90...app 45GBP. The envelope was an a5, and weight was miniscule. the package was labelled a gift. Imagine my disbelief when I get an email saying it has arrived but in order for them to collect it they had to pay £27:37! £13:87 for import VAT, and £13:50 for Clearance fee. How can that be justified? If this is common for incoming gifts from overseas....the rakeoff the Post Office/Government gets must surely help reduce the countries debt. Here in NZ and Australia there are literally 1000s of expats who would be posting parcels back home. How is it justified?
Cheers from down under...
Have a great Christmas all :-(

Merlin

Merlin Report 22 Dec 2012 14:01

Jude, be prepared to recieve you book of stamps. :-D :-D

AnninGlos

AnninGlos Report 22 Dec 2012 14:00

8x8 is larger than letter size Jude so would have had to be weighed and stamped under a different 'scale'.

Are you saying the two cards for your grandchildren didn't have excess postage? That is good. Just the advent calendar that was wrong then? :-D

'Emma'

'Emma' Report 22 Dec 2012 13:57

Nice one Jude :-D :-D :-D :-D

Merlin

Merlin Report 22 Dec 2012 13:54

I sometimes wonder if its the Postal areas or attitudes in certain places that cause the problems. I have ordered things from Scotland and they have been delivered within24hrs.I ordered something from London ,Choice of postage £1.50 ( Get it if and meybe),or £6.50. Delivered by 9am next day. It Was. Sadly thats the way of the world now.**M**.

~`*`Jude`*`~

~`*`Jude`*`~ Report 22 Dec 2012 13:51

ok l will anyways...lol

The cards have been delivered:))))))))

YIPPEEEEEEEEE xxxx

~`*`Jude`*`~

~`*`Jude`*`~ Report 22 Dec 2012 13:32

Noooooooo....l don't know how to say this......oh my gawd......

~`*`Jude`*`~

~`*`Jude`*`~ Report 22 Dec 2012 12:58

AnnG....good idea, l will get them to keep envelopes! They were'nt thick, but a few bits of embellishment on each. Size 8" x 8"

Chris...no l'm not really blaming vic, bless him, neither of us would have wanted to pay another £5.00 plus anyways:((

Sue...yep you're so right...grrrrr

Anyways, l've had a cuppa and feel better now that l've let it all out!!
:-P :-P :-P :-P :-P :-P :-P :-P :-P :-P :-P :-P to the Birmingham post office crew...sort it out!!! :-D

jude :-)

ChrisofWessex

ChrisofWessex Report 22 Dec 2012 12:48

Jude - don't bame Vic. OH was told I could track my envelope - A4 one with 4 sheets in it!

Well I could track it - only it said same thing 'in transit - on track to be delivered before 1.00p.m. on 20th!'

Rang afternoon of 20th hung on for 25 mins to be told in had arrived in the local sorting office! Rang yesterday - to be told it had finally arrived at 11.15 a.m. that morning.

Only consolation we have that it has reached its destination which the first lot sent 3 Dec did not.

AnninGlos

AnninGlos Report 22 Dec 2012 12:47

Mine seem to have been getting here very quickly this year. One posted 17th got here the 18th.

supercrutch

supercrutch Report 22 Dec 2012 12:46

Jude, how annoying and upsetting. The postage has never been clear since the Royal Mail brought in the blasted changes which accounted for size in addition to weight!

If counter staff can't get it right what hope is there for the public?

Sue x

wisechild

wisechild Report 22 Dec 2012 12:38

I know it´s Christmas, but a card franked in England 4th December arrived here in Spain on the 19th.
Won´t be long before we have to start posting in September in the hope they will arrive on time.

'Emma'

'Emma' Report 22 Dec 2012 12:27

Hi Jude don't expect the parcel to arrive now, dil is going to
put in a claim.

Emma x

AnninGlos

AnninGlos Report 22 Dec 2012 12:24

Jude, you really need to get that sorted. You need the original envelopes if possible and you need to take them in to the post office that they were posted at. You need to tell them about the extra that has had to be paid. Someone, somewhere is not doing things right. It could be your end or son's end.

What size was the envelope for the card. A5 or larger? If it is thick it should be weighed before posting. Might be worth asking for proof of posting in future and asking son to keep the envelopes if there is a problem.

~`*`Jude`*`~

~`*`Jude`*`~ Report 22 Dec 2012 12:20

Emma....so sorry about that, do hope it arrives soon!!

Chris....l possibly would have done the same, but it was Vic who posted them, plus he was told all was ok. l spose l'm under parr at the moment , they would have been dealt with nearly a week ago if l'd been ok:((

jude x

PS.... the Post office is still a disgrace!!