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laptop is ill
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Treehunter | Report | 7 Jan 2013 15:36 |
My key broard has stopped workin on laptop tried everything to.get it back so got to take it in to be looked at. |
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eRRolSheep | Report | 7 Jan 2013 16:25 |
First off, turn the laptop off, unplug it from the mains and remove the battery. Leave it for a few minutes then replace battery and mains lead and try rebooting - it does sometimes work. |
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Treehunter | Report | 7 Jan 2013 16:37 |
Ok wil try that ES was on phone to help line for over an hour. |
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BrianW | Report | 7 Jan 2013 16:41 |
Have you a desktop PC with a USB keyboard which you can plug into the laptop? |
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Treehunter | Report | 7 Jan 2013 16:45 |
Thank you ES that worked thank you again. But if it goes again may have to put it in to see why its happing, |
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eRRolSheep | Report | 7 Jan 2013 19:08 |
If it happens again then chances are it is a software rather than hardware problem - have you recently installed any new software? I can let you have some diagnostic software if it recurs to see what the problem may be. |
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Treehunter | Report | 7 Jan 2013 19:34 |
Thank you i am not very up on things with laptops or computers. I know how to turn it on go into what i need. I did have someone that use to come and help me but he has his mum and dad to look after. |
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eRRolSheep | Report | 7 Jan 2013 19:37 |
ok it may just be a glitch or it may be that you have inadvertently downloaded something - easily done |
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Ron2 | Report | 7 Jan 2013 20:09 |
Have you run an AV scan of late? |
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Treehunter | Report | 7 Jan 2013 20:16 |
Ronald if you mean anti vrius i do one everyday and everyweek do a whole laptop scan |
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