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Top tip - using the Genes Reunited community

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Contacting members

ProfilePosted byOptionsPost Date

Elizabeth A

Elizabeth A Report 31 Jul 2013 00:27

I am trying to contact a member, who possibly has member of my family in their tree.
I compiled a message, pressed send, and I get sent to subscription page. I am a paid member, I rejoined earlier this year.)
Also I tried to double check membership, and comes back as error and problem is being sorted - (or words similar)

Any ideas??



jax Report 31 Jul 2013 00:28

You would not be able to post here if you were not a paid I would contact GR and tell them

Edit - It seems to me that GR just love receiving emails rather than getting everything to work properly in the first place

Elizabeth A

Elizabeth A Report 31 Jul 2013 00:34

Thanks Jax, will have to contact them. Don't they just love getting emails LOL. Never use to have anywhere near the amount of problems years ago.


KathleenBell Report 31 Jul 2013 00:40

There have been errors on the site all evening - it took me about 10 times to open a thread on here when I first logged on tonight (the dreaded "Sorry an error has occurred")

Perhaps it is just that.

Kath. x

Elizabeth A

Elizabeth A Report 31 Jul 2013 00:43

Thanks Kath, Glad its not just me then - in the nicest possible way - :-D
Think will give up for tonight - and go to bed and try again tomorrow