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Top tip - using the Genes Reunited community

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ProfilePosted byOptionsPost Date

JoyBoroAngel

JoyBoroAngel Report 14 Jun 2016 21:36

Well Estelle
I think it would be a great idea
If we could block people from messaging us ourselves

I remember one rather nasty Filthy PM
I got from a dirty old man on here

and had to wait for Support to block him
From contacting me :-( :-(

Facebook has this Facility :-D :-D

Island

Island Report 14 Jun 2016 19:15

I still have +1 message so guess that will be with me forever. Oh well.

Something not so far mentioned........

I find it a tad annoying not to be able to add more than one attachment in reply mode.

Estelle

Estelle Report 24 May 2016 13:10

Hi everyone,

thank you so much for your replies. It's lovely to see so many familiar names too. I do appreciate your input and it's been really helpful.

I am no longer part of the Genes customer support team, so if you do have any other queries about Genes and subscriptions then please email the team - [email protected]. All questions are answered very quickly.

I do hope you are all well and enjoying your research. I've still got a few brickwalls, but my tree is slowly growing!

Kind regards,

Estelle

Rambling

Rambling Report 24 May 2016 12:26

100% agree with Island and Tenerife Sun.

There are just too many faults and too little attention paid to them to make GR viable, even the facility to add keepsafe photos to your tree is hit and miss, sometimes they attach sometimes they don't.

The lack of a working advanced search is particularly frustrating to those trying to help with queries ( and no doubt for those new members hoping to use it to find family!)

Put all the money into FMP (which is also not without its faults!) and provide the same community boards there, as Island says, at low cost. It's increasingly obvious that GR is being sidelined ( yes even on the FB page ) so why wait?

Tenerife Sun

Tenerife Sun Report 24 May 2016 12:12

I don't have a problem with messages. I also have a sub to Find My Past

What I would really like from GR is HONEST and TRUTHFUL answers to members questions not the usual automated replies which never answer the question and are an insult to our intelligence.

Island

Island Report 24 May 2016 11:16

I also have a +1 and no unopened messages. It doesn't bother me other than I think it looks lazy and neglectful on GRs part.

Actually, I think the whole site has tumbleweed rolling around. So much of it hasn't worked for years. Call it a day and put low cost community boards on FMP.

Bobtanian

Bobtanian Report 24 May 2016 10:40

I thought at one time, that was tied up with your (my) Email, until I had read both, the +1 was there

MR_MAGOO

MR_MAGOO Report 23 May 2016 19:47

Hi Estelle.

Don't really have any problems apart from as previously mentioned about the message Icon +1(or how ever many) doesn't go when they are read. Could take days sometimes.

BTW GRSA still has Xmas decs up. :-0

SylviaInCanada

SylviaInCanada Report 23 May 2016 19:37

I responded to your post on Genealogy Chat ..................


but just wanted to say Hi, again :-D

AnnCardiff

AnnCardiff Report 23 May 2016 19:34

I'd like to be able to use emoticons on messages too :-D

Mersey

Mersey Report 23 May 2016 17:00

Just wanted to ~~~~~~ to Estelle :-D :-D :-D

Andysmum

Andysmum Report 23 May 2016 16:25

Hello Estelle, welcome back.

I don't send/receive lots of messages, but have little problem when I do. My attachments seem to work OK too.

The last time I logged in was, I think, in October, 2015, when we upgraded to Windows 10. The time before that is anyone's guess.

'Emma'

'Emma' Report 23 May 2016 15:09

:-D :-D

Agree Ann but I had to get in my tuppence worth, never
know when I'll get the chance again ;-)

AnninGlos

AnninGlos Report 23 May 2016 14:28

Lol Estelle, always a risky business posting asking for views on something. You got a whole lot of views on anything but :-D :-D

I too still have one message shoowing when I know I have answered all messages.

I would like to be able to add emoticons to messages, otherwise I don't really have a problem with them. I would not like to see them disappear though.

AnnCardiff

AnnCardiff Report 23 May 2016 14:19

struth - I'm gobsmacked - just tried "My threads" again and actually got them :-S

Elizabeth2469049

Elizabeth2469049 Report 23 May 2016 13:41

Separate point. We have a lot of speculation about mergers with FMP etc. It might be useful in some ways but DON'T lose anything in the message system which is one of GR's great virtues, the mutual help and advice of members who can put people on the right track.

BrianW

BrianW Report 23 May 2016 13:38

If there was some way to sort the Find Ancestors and Find Living Relatives boards vy the surname of who is being sought it would vastly increase the chance of a hit.
As it is, unless you read the boards on virtually a daily basis there is no hope of finding anybody.

Elizabeth2469049

Elizabeth2469049 Report 23 May 2016 13:34

Ancestry-s last logged in isn't accurate as many people on there and on GR here! never log out

AnnCardiff

AnnCardiff Report 23 May 2016 13:33

I would just like to be able to get "My threads"

RolloTheRed

RolloTheRed Report 23 May 2016 13:32

It is absurd that people have to be paying members in order to post/send messages. RootsWeb for instance has no such condition.

The disorganisation of messages sent / received is impressive. Why on earth messages cannot be organised by cascaded thread showing boith sent/received I don't know.

Shared threads would be a very good thing esp for "Find Ancestors".

However when GR asks about a feature the usual reason is that it is about o be chopped off ( remember maps, printing ? ) . FMP does not have a message feature. So I am noit exaclty holding my breath that the feature will be improved. I guess somewhere there is a memo circulating on the pros and cons of replacing GR messaging with FB. After that just folding the product into FMP woujld be ezpz

have a nice day