Suggestions

It is nice that Bright Solid is working in partnership with the British Library -

http://www.guardian.co.uk/media/2011/nov/29/british-library-newspaper-archive-online

http://www.thecourier.co.uk/Community/Heritage-and-History/article/19268/a-digital-aladdin-s-cave-brightsolid-s-british-newspaper-archive-project-brings-history-to-life.html

http://www.brightsolid.com/news

http://www1.britishnewspaperarchive.co.uk/

- and I hope that Bright Solid will expend money on genes reunited soon to enable it to work properly.

Seriously I could almost cry. Yet again a thread has disappeared and I have just sent a message asking Phil to restore it again:


Genealogy Chat : INFORMATION ONLY for those Searching for IRISH Gen
http://www.genesreunited.co.uk/boards.page/board/genealogy_chat/thread/951721

Site slow again tonight but thankfully not as slow as last night

Well at least they were fairly prompt putting it on the Announcements board.

This is probably a very good educational and rewarding project
http://www.genesreunited.co.uk/school.page/competition_winners
but surely it just takes up more space in what is probably, as has been suggested, an overloaded site? and money spent on it could have been, in my opinion, better spent on making this site work as well as others.

Maz


I've been saying for months that I'm on here mostly over the UK night


.... and it seems just as slow at 2 or 3 am as I see people complaining about at 2 pm or 8 pm


I think wisechild has hit the nail on the head. I posted something similar a few days ago.


The whole system needs re-doing .......... but then that would mean closing the site down, and what happens to all the information on people's trees?




sylvia

Seems to be working normally now.

Very slow at the moment.
In fact any slower and it would not be working at all

yes lots of e messages very slow

sally w :-(

It seems to me that Genes is trying to do too much with the existing infrastructure.
Since it was taken over & more searches were offered along with more expensive memberships, there have been constant problems which rarely happened when we all had just basic membership.
Without money being spent to update the systems, this will continue.
Genes appears to be the poor relation.
Don´t bite off more than you can chew.

You are right Joy. I emailed support this morning because each page was taking about 30 seconds to load (and I'm on 50 mb broadband). It seems to be very slightly better this evening but it's the only website I use that is anywhere near this slow. Most other sites come on instantly.

As you say - nothing to do with which browser you use - it's down to Genes. They need to spend more money on the site.

Kath. x

It's awfully slow :-(

:-|

For information:
Bright solid address
38 - 41 Fourth Floor
199 Bishopsgate
London
EC2M 3TY
T: 020 3326 6320
F: 020 3326 6301

Edited - thank you to RollotheRed.

Genes 24 Oct 2011 09:40
Our development team are currently investigating the site issues that have been experienced over the weekend. We hope to identify the problem and have it fixed very soon. We will keep you updated but in the mean time we apologise profusely for any inconvenience caused.

The Genes Team

(above now on Announcements!)

Chris :)

edits (Oh!, would that now be passed back to Phil then?)...

Oi.....why is my avatar on other peoples profiles!

This site ...for those who now have to pay six monthly is no longer a cheap option...so for the £18 a year I pay I do expect a better service than this.

Was less mithered when I only paid £7.50 a year ...(increased because I took a membership break)...so I have to say I agree with Joy. It IS about time some of this money is reinvested into the site as it's really not fit for purpose at the moment.x

I have been getting error messages all weekend with certain searches I was making - very frustrating, as you have all said.

More annoying is the fact that I was eventually kicked out of the site and also Internet Explorer. I then had to reboot our router to get into any of my systems.

I appreciate a site this size having problems now and again ( even though I'm paying top dollar to use it ), but I do get very annoyed when it impacts on other applications.

Please get this sorted soon.

A short while ago I was consistently getting an instantaneous error message every time I tried to access any thread on the first page of the Suggestions board with the exceptions of the Daniel Elward thread and the Accessing Messages thread. The rest of the site seemed OK.

Yep still getting the error message tonight....not as bad as Friday/Saturday