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re YOUR TREES AND MALFUNCTIONING

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ProfilePosted byOptionsPost Date

RamblingRose

RamblingRose Report 30 Jul 2012 23:00

The team themselves ALWAYS stress the point that problems must be reported to them directly, it isn't physically possible for them to respond to every post on this board or any other no matter how many of them they manage to read.

If everyone had the same problem at the same time then the team reading about it here might suffice, but that's just the point...I can have a problem one day that no one else has, or a small/large number of people have, but which not everyone has.

There are variations, it's no good one person on here saying 'my new tree works' ( mine does) and another saying
' my new tree doesn't' ( lots don't) if that is all that GR gets from reading ... they need to know specifics. which is best done by members contacting them as requested surely?

Porkie_Pie

Porkie_Pie Report 30 Jul 2012 23:12

I also very much doubt that GR read the boards daily

several times members have had to report problems on FB to get a response and even then they have replied on FB days later saying the were unaware of any problems.

If they are checking the boards daily why do they need to go on FB to find out they have problems on GR

If they are checking the boards daily why are they not moderating the
boards as has been requested in the past

If they are checking the boards daily why are the threads/posts that have been requested for revue left sometimes for several days

If they can checked the boards daily then they should be more active on the boards daily

Roy