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Names disappearing!!

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ProfilePosted byOptionsPost Date

Effie

Effie Report 8 Aug 2012 01:44

Hi, I have been doing my tree as usual but a few times earlier on I noticed that when I have put on someone's birthplace and when I Save it it comes on but disappear afterward and the same goes for the birthdates, why is that?

Effie Lewis (nee Ott)

SylviaInCanada

SylviaInCanada Report 8 Aug 2012 06:49

I don't know ...............


but would suggest that you send an email to [email protected]

That way GR will know there is a problem, and may be able to help you.


They do NOT read these Boards.






sylvia

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

CupCakes

CupCakes Report 8 Aug 2012 08:51

I've had this many times - just clicked until the text/numbers go black before saving sometime works. Or I've opened and closed the name to start again.

It is one of those bugs I haven't reported yet :-(

Martin

Martin Report 8 Aug 2012 10:12

I'm having that problem with death dates and when I reported it i was told to look at the FAQs. Insulting and unsatisfactory response.

Researching:
Bowles, McDowell, Craig, Melville, Clarke, Phillips, Armstrong, McConnell, Shaw, Close, Beatty, McVeigh, Black...of Northern Ireland

Porkie_Pie

Porkie_Pie Report 8 Aug 2012 10:16

Looks like GR are trying to get everyone to switch browsers to Google Chrome

See Estelle's post on this thread

http://www.genesreunited.co.uk/boards/board/genealogy_chat/thread/1307682

Roy