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Suggestions: GENERAL

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ProfilePosted byOptionsPost Date

Joy Kentish Maid

Joy Kentish Maid Report 12 Sep 2012 14:58

Re reviewing a find living relatives post - please advise the original poster of the reason.

http://www.genesreunited.co.za/boards/board/suggestions/thread/1269130

Joy Kentish Maid

Joy Kentish Maid Report 12 Sep 2012 14:56

Re quoting another person's comments -

http://www.genesreunited.co.za/boards/board/suggestions/thread/1269989

Joy Kentish Maid

Joy Kentish Maid Report 12 Sep 2012 14:54

Re consistent time format across site - it still looks like ie 02.15pm until the thread is opened when it reads 14.15; looks rather silly, don't you think? Just a minor matter but still an irritation.

http://www.genesreunited.co.za/boards/board/suggestions/thread/1268765

Joy Kentish Maid

Joy Kentish Maid Report 12 Sep 2012 14:46

Re those with board name of unknown - please advise them how to have a name :)

http://www.genesreunited.co.za/boards/board/suggestions/thread/1271614

Joy Kentish Maid

Joy Kentish Maid Report 11 Sep 2012 12:43

Estelle - Phil can and has moved threads.

Estelle

Estelle Advisor Report 11 Sep 2012 10:47

Hi everyone, thank you for your suggestions so far. I have been on holiday for a couple of weeks, which is why I haven't been posting. I will be spending some time this week reading all of the latest suggestions. J

oy - I am unable to move threads. I need to speak to Phil to see if there is something we can do about that.

Kind regards,

Estelle

Joy Kentish Maid

Joy Kentish Maid Report 7 Sep 2012 13:13

Please move actioned threads in the suggestions board to a sub board within the suggestions board.

http://www.genesreunited.co.za/boards/board/suggestions/thread/1280769

Joy Kentish Maid

Joy Kentish Maid Report 7 Sep 2012 12:07

A few years ago, one could not only find threads in which one had posted, but also one's own posts within them; this function disappeared, but I would find it useful again if I wanted to delete all my posts within a thread.

http://www.genesreunited.co.za/boards/board/suggestions/thread/1271110


SylviaInCanada

SylviaInCanada Report 6 Sep 2012 22:21

Suggest that you reorganize the Boards Summary Board and Community Boards Summary .................... semi-alphabetical would be the simplest!!


ie, from

Announcements
Success Stories
General Chat
Quizzes and Games
Genealogy Chat
Find Ancestors
Find Living Relatives
Suggestions


to ..............


Announcements
Find Ancestors
Find Living Relatives
Genealogy Chat
General Chat
Suggestions
Success Stories
Quizzes and Games



Hopefully this would lead to more people posting on the relevant Boards.



At the same time ......... please do away with the Family Profile and its included false "Discussions" on Home Page ...................


The "discussions" are NOT discussions ....................... they are random pick-up of a mention of surname or home town, no matter in what form it is found.

If you MUST have it, ....................

a) re-name it ................... "discussions" is NOT the word you want. Consult an "old-time" editor (ie, someone educated prior to about 1980) to determine what is a more correct word. I would offer to do it ......... but I charge £50-60 per hour :-D


b) set the computer search programme so that it will only truly pick up either name ........... not just a mention on hundreds of census records that have no relevance (eg, occurrence of home town).





sylvia

JannieAnnie

JannieAnnie Report 6 Sep 2012 09:25

Suggestion Re:Threads

My suggestion is that an additional 'threads' option be added - along the lines of 'My Reference Threads'.

GlitterBaby suggested the following on 31/8/12 at 13:51:

"My Threads

Is there any way that this could be split to show threads started by the member and those added to by the member."

and I endorse this suggestion.

Also JoyKentishMaid suggested on the 25/8/12 at 08.37:

"There are many useful tips in the genealogy chat board, many by the ever helpful Jonesey. Please create a separate tips board for them."

and I endorse this in principle - but it is possible that all sorts of 'non-tips' might inadvertently be placed on Tips Board. So my suggestion is to request a 'My References Thread' which could operate on the same basis as my watched threads, but not necessarily require an e-mail notification if/when a reply has been added. I refer specifically to Jonesey's 'Tip of the Day' threads that I have just added to my watched list and also one by mgnv about grid references, on a Liverpool Streets thread. I am not (currently) interested in Liverpool streets but am very interested in the fact that using mgnv's explanation I could locate a street/place I am interested in for my research.

It would be more practical for me if I could view them in a 'My Reference Threads'.

Sorry the suggestion got a bit long, but thought I would explain my reasons why it would be helpful for me - and perhaps other members.

wisechild

wisechild Report 5 Sep 2012 13:03

Glitterbaby.
Kay´s right.
I complained last year that I couldn´t give them the new credit card details.
Got no response from GR but apparently, they try to take your subs from the old card & when it´s refused, they write & ask you for your new card details.
Cock-eyed or what???

Kay????

Kay???? Report 5 Sep 2012 09:49

careful on the change of CC-DC,,,,it maybe seen as a new account and charged at the top rate.!

they use the last card details entered.

SylviaInCanada

SylviaInCanada Report 4 Sep 2012 05:56

Please make it easier for people to find out how to contact you.

The word "Help" is NOT enough for people to realise that that is where to go to find Contact Us

May I suggest that you add an extra tab along the top row ........ either next to Help or at the end of the row .... and call it Contact Us

There have been several postings, both on here and on the GR FB Wall from people asking for help to contact support because they just cannot see how to do it.

sylvia

Joy Kentish Maid

Joy Kentish Maid Report 3 Sep 2012 12:53

It is good that hyperlinks have been enabled
( http://www.genesreunited.co.za/boards/board/suggestions/thread/1267253 ).
Please enable them within personal messages, too.


GlitterBaby

GlitterBaby Report 1 Sep 2012 21:10

My Account - credit card details

Why is the option to change credit card details not under My Account. You have to go to Home Page and select Subscribe to alter the card details.

My card has expired and all I want to do is put in a new date

UNLESS that means GR will take my card payment regardless of what date is showing.


UPDATED 14th Sept 2012
My subscription expires today and so far nothing from GR to say they have taken or attempted to take my subscription

UPDATED 14th Sept 2012
Now had a message timed at 14.29 to say that GR have taken my subscription. I know for a fact that my card expired at the end of August 2012.

GlitterBaby

GlitterBaby Report 31 Aug 2012 13:51

My Threads

Is there any way that this could be split to show threads started by the member and those added to by the member.

I have almost 800 pages of threads so would like at times to just show those I have started myself.


UPDATED 5 December 2012 - Well done Team for changing this

You are looking at all threads that you have either started or contributed to. If you want to just see threads you have started, click My Threads - Started. If you want to just see only threads you have contributed to but not started, click My Threads - Contributed To.

+++DetEcTive+++

+++DetEcTive+++ Report 31 Aug 2012 10:21

Rollo had posted a very long link which tends to stretch the page.

The page seems fine to me, so he may have broken the link into bite sized pieces.

If anyone is suspicious that theirs may do the same, its always worth creatinging a 'mini url' (google it) out of the address.

Roger

Roger Report 31 Aug 2012 09:46

Can anyone explain why on this thread half way down peoples littl pictures go narrow and the writting bit goes longer, who has messed about with it.

RolloTheRed

RolloTheRed Report 31 Aug 2012 08:32

I suggest that the color scheme in use as recently as Jun 2012 for the new tree is far better. At least give people a choice.

http://www.genesreunited.co.uk/blog/phil-moir/archive/2012/5/29/technical-update-29th-may-2012

LadyScozz

LadyScozz Report 30 Aug 2012 20:32

Re searching for matches.

There's already a posting about numbers of pages, I'll only add that I have 73 pages of Other Trees, so an alphabetical list would make things easier.

When we search for matching names (I'm NOT talking about Hot Matches), we get a list of members who have the same names (and yob & pob if we've given those details); next to their name is YES/NO, which shows if previous contact has been made.

I often want to view someone's tree again. This can be a problem with female members, as the surname on the list may not be the same as the surname on the tree. For example, I may have to trawl 38 Margarets to find the right one!

I suggest the YES also has a View Tree option next to it.