Genealogy Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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Profile	Posted by	Options	Post Date
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	8 May 2015 14:54
	Just got this through from Facebook page Genes Reunited 8 May at 14:51 Hi Maureen. As mentioned previously, we are looking into the best way to manage the Genes boards. Anthony Adolph no longer provides articles for Genes Reunited, and so we're not fielding questions. Please accept our apologies for the delay in organising this edition of the Book Club, that issue is now resolved. Our community manager has posted on the boards and is prepared to field any questions you may have. If you'd like to discuss anything in more depth, please feel free to email us at [email protected]. Thanks So still not answering direct questions BUT what has happened to Adolph?
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: August 2014 Posts: 6,166 Send Message	Jacqueline	Report	8 May 2015 15:06
	GR saw the light? ...........realised he was as much use as a chocolate fireguard?
	Researching: To add feedback, use the white box below, headed 'ADD YOUR REPLY'. Do NOT, please, click on my name unless asked to do so. Do NOT use 'marked as answered' unless your query has been FULLY resolved It is NOT there to indicate that you have sent a message to anyone who posts on the thread, or that you have posted a response on the thread
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	8 May 2015 15:14
	It just proves that the members do a better job but we already knew that
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	11 May 2015 18:41
	As I thought a complete and utter waste of time to get any response from the new Community Manager.
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: April 2004 Posts: 46,009 Send Message	SylviaInCanada	Report	11 May 2015 20:30
	she's obviously keeping an eye on the Suggestions Board ... http://www.genesreunited.co.uk/boards/board/suggestions/thread/1351615
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: August 2014 Posts: 6,166 Send Message	Jacqueline	Report	11 May 2015 22:09
	............but not dealing with any of the suggestions for making the site better As always, we're banging our heads against the proverbial brick wall
	Researching: To add feedback, use the white box below, headed 'ADD YOUR REPLY'. Do NOT, please, click on my name unless asked to do so. Do NOT use 'marked as answered' unless your query has been FULLY resolved It is NOT there to indicate that you have sent a message to anyone who posts on the thread, or that you have posted a response on the thread
Member Since: April 2004 Posts: 23,195 Send Message	Joy	Report	11 May 2015 22:34
	Question for our new Community Manager :-S
Member Since: May 2006 Posts: 6,535 Send Message	nameslessone	Report	12 May 2015 09:22
Member Since: May 2006 Posts: 6,535 Send Message	OK. so I've not actually clinked on the links given by the new community manager as mentioned by Sylvia. But one of them seems to be for Find My Past :-S :-S Thank you, again, to those who repost from FB so the rest of us can see what is happening on this fee paying site. Once again I suggest that you get extended subs for doing so.
Member Since: August 2014 Posts: 6,166 Send Message	Jacqueline	Report	12 May 2015 12:09
	The Community Manager is not responsible for the Book Club, according to a PM I had from her today. She also said that the function is not her fulltime role on GR I asked her to read this thread................
	Researching: To add feedback, use the white box below, headed 'ADD YOUR REPLY'. Do NOT, please, click on my name unless asked to do so. Do NOT use 'marked as answered' unless your query has been FULLY resolved It is NOT there to indicate that you have sent a message to anyone who posts on the thread, or that you have posted a response on the thread
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	12 May 2015 12:24
	So the role of the Community Manager is not to keep an eye on the boards then ? So what exactly is the role? What percentage of her time is given to her new role? Why have a Community Manager position if they do not engage with the members other than post on Success Board etc If this thread has not yet got her attention then what will?
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	12 May 2015 12:52
	On my Homepage where it says Genes Extras the following adverts are running: British Museum Tickets 20% off flowers 25% off genuine original newspapers 50% off Teleraph sub - spelling is wrong But none of these are current offers so why show them ?
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: August 2014 Posts: 6,166 Send Message	Jacqueline	Report	12 May 2015 13:18
	I asked the CM if she would have a problem if I copied her full PM to me to this thread. She said she'd rather I didn't...........although I can't for the life of me see why One aspect of the response you had via Facebook, Glitter, which I find odd. Why does the reply refer to 'fielding' questions............as opposed to answering them? Or does that rather 'say it all'? I do think this site is run on a shoestring, which could explain a lot about the people supposedly running it I don't think the new CM has had much support from her 'colleagues', and her predecessors weren't exactly shining examples as role models
	Researching: To add feedback, use the white box below, headed 'ADD YOUR REPLY'. Do NOT, please, click on my name unless asked to do so. Do NOT use 'marked as answered' unless your query has been FULLY resolved It is NOT there to indicate that you have sent a message to anyone who posts on the thread, or that you have posted a response on the thread
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	12 May 2015 13:29
	They have been "fielding" questions from me for years. Never got one proper answer to a direct question. Certain there is a red warning light that goes off in their office when I send them any message and they draw lots to see who will "field" my question. Perhaps they might like to ban me again. Estelle was the only person that was good on this site, from the Team, and did even ask for members help with her family tree.
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	12 May 2015 13:31
	Okay so who has sent my post on 16th April for review ?
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: November 2013 Posts: 240 Send Message	Community Manager	Report	12 May 2015 13:55
	Good afternoon everyone Please let me be clear - the community is terribly important to all Genes staff and we have always known how important it is to our members. It is because of this primarily that we are actively looking at ways in which we can improve the boards where we can. I realise I have had a ropey start and I wholeheartedly apologise and I take full responsibility for that. I was too busy looking at how we can improve some of the boards, messages etc including some of the older suggestions and we are looking at those Unlike some larger companies, we are able to offer a personal service to our customers and that is important to us however because we are smaller company, staff do have to undertake other roles within the group. This does not deter in anyway however from the role of CM and nor should it. I have picked up on some of your previous queries from this thread such as the rewards and I am currently trying to find out about these for you. Please bear with me - I do hope to have some replies for soon. Regards Alison
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	12 May 2015 14:00
	At long last. Nice to meet you but a bit late in the day. So will any questions on this thread get answered?
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: November 2013 Posts: 240 Send Message	Community Manager	Report	12 May 2015 14:10
	Good afternoon I am trying to get some responses and as and when I do, I shall post those. Regards Alison
Member Since: August 2014 Posts: 6,166 Send Message	Jacqueline	Report	12 May 2015 14:11
	The boards don't need meddling with. The only significant problem with the boards is the utterly ridiculous 'marked as answered' which members have been complaining about for ages.
	Researching: To add feedback, use the white box below, headed 'ADD YOUR REPLY'. Do NOT, please, click on my name unless asked to do so. Do NOT use 'marked as answered' unless your query has been FULLY resolved It is NOT there to indicate that you have sent a message to anyone who posts on the thread, or that you have posted a response on the thread
Member Since: November 2013 Posts: 240 Send Message	Community Manager	Report	12 May 2015 14:16
	Jacqueline That is in fact one of the suggestions I have again raised today as I could see scrolling back and forth how often it did come up so thank you for flagging up again and it has been put back as a 'new' suggestion again Alison
Member Since: April 2004 Posts: 23,195 Send Message	Joy	Report	12 May 2015 14:33
	I didn't know there was a new Community Manager; that's why I put the "?".

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