General Chat

Thanks for the update Sue.

As a long standing member, I'll be looking for 12mths renewal for £9.95 when my subscription runs out soon.

Funny you should bring this subject up today. I received this message today from someone I had pm'd re how to use My Threads. This is what she said:


i must say for 39.00 i paid for membership i have never known such a waste of time site as this. a few birth marriages and death records. then what? A KIND lady got the info for me from ancestry.com. should have gone with them in first place. i intend to bad mouth genes reunited all around now, i only asked for a partial refund.



Ooer! I guess she too 'went Gold' !!!!


( I have been a member for a long time and also only pay the £9.95)

Thankyou Joy,

1911 census is only on
http://www.1911census.co.uk/

Hi Elsa,

Does that include the 1911 census as well? This is the likely census she may find info on.
Anne

I too am on continuous membership 'standard', but the 'upgraded' at the top of the page worries me a bit.
Deanna X

This was my reply:

Dear Sue
Thanks for your email,

I can confirm that we have to different types of upgrades.

Standard membership which you have and costs £9.95 for 6 months and gold membership which is £34.95 for 6 months.

I hope this helps.


Best regards,


Alex Brett
Genes Reunited Support Team

Yep.

Well that frankly is as clear as mud!!!

This website is really the pits when the webmasters start tinkering.

Sue

When I renewed I asked what upgraded meant, and was told that it was simply another expression for standard members at the time of having renewed.

What it means by upgraded is that you don't have the free membership ie the one where you can read message boards, build your tree but not make any contact with other members via pm or message boards.

I have been a standard member for more then six years and shall not be renewing if my fees increase.

Lindy

Will do Helen :-))

x

Sue,

Please keep us updated.

Would be interested to know what GR say about this.

I have just sent this to GR:

On my account page it shows that my account is an upgraded one. As I only wish to have standard membership can you please advise me why this has been changed without my authorisation.

I certainly do not wish to pay an increased membership fee when it is due for renewal in February 2010.

Thank you.

Thanks Linda,

I see I'm also a Standard Member on the front page.

Have also been paying £10 a year for a long time.

Assume I will still be paying £10 come the new year subscription - even tho' I seem to have been upgraded on my account.

All very confusing ....

I too find that on the front page and ideed this one I am shown as being a standard meber..................... but on My Account page I am Upgraded. Think this might be when you are on continuous membership. I have been a member for nearly 5 years and pay £10 a year.

Linda :o)

Just checked my details.

Apparently, I'm now an upgraded member. Did not ask for this.

Does this mean I have to pay more when my membership runs out at the end of August.

If so, how do I go about returning my account to the standard fee.

Joan,
I think I may mention that to her, I can't see any messages from her yet and that was her whole point of joining. She wanted to ask for help on the records board. I have tried but cant find the person she is looking for so suggested that she asked on there.

Anne

Deanna,

Whenever you renew your subscription you get a message that you have been "upgraded". It doesn't mean you have moved up a level.

Look on the top right of the screen to check you type of membership. If you have not subscribed to census etc records it should say 'Standard'