General Chat

I am also now "hello forename", and I never had any spaces in my name, so that's no excuse.

It seems to me that GR view all their customers as a bit of a nuisance really. They wish we would all go away and stop making such a mess of their beautiful systems. Stop asking silly questions.

It is very like the attitude of so many bits of our so called Public Services. The majority of the people who work there have never worked anywhere that customers could choose an alternative, so they don't have a clue about customer service.

Another clue by the way, is that when you do get an answer you can't understand it. This is because they have a vocabulary of their own, which is designed to keep outsiders out. If you don't believe me, try understanding job adverts for Local or National Government , or for any other organisation that you find frustrating.

Thank you everyone. I am sorry you too are experiencing problems but selfishly I am pleased as well because it does confirm that I am not the idiot I thought I was. I think I will put my christian name in as Midlands Margaret as for some silly reason this alteration is irritating me to death. Thanks again.

Thank goodness it is not just me! I thought that perhaps it was something to do with having just had my membership automatically renewed. So now I know it isn't!
I keep getting locked out of here. I have to go through the whole rigmarole of typing my email address and password - no big deal, but a nuisance after all these years. Very irritating.
I am finding Genes more and more 'sticky' and unpredictable when trying to research or check facts. No improvements yet since Genes were bought out. Will there ever be?

Joanna

you know, until you mentioned this phenomenon, I was none the wiser, as my shortcut always brings me into genes on the Gen board, just had a look at the home page, and yep .........i'm a forename too.

but unless they mess around with my board name, I'm not particularly bothered!!
I never actually log out of genes ..I just exit,

Bob.

I am %2A%7E%7E%2APosh%2A%7E%7E%2A According to the top of the page!! Lol But on the home page I am *~~*Posh*~~*

I can't get into my tree and haven't been able to for 2 days now! xxx

The Hello Forename bug seems to have been fixed. It now shows the first line of your real name.

I thought it was only me with problems and have been searching all programmes on my computer to try and find out what it was. Now I see that the only website giving me problems is Genes. Why don't they post a message on the site to say what they are doing. Everytime I switch from the main page to my tree it tells me I have an error on page. It really is very frustrating when you want to update your tree. I do not have a problem over my name though. It appears on the page. I just hope they sort it out soon!

Micheline

Is anyone getting 'Site Error' when they try o do searches at all??

I have had this now for the last 3 hours???

I know they were updating the other day but what is going on now??

Yes, plenty errors on pages. I would like to know too!

I am back to Rambling Rose on Home page, except that there is no space between .

Got my name back this morning..now back to forename!!

Derek

I'm now Hello Forename on the Home Page



sylvia

Have now discovered that if I log out from GR, then next time I have no choice but to log in again. When I do, I get my name back.

Out of laziness, I frequently close GR without logging out, and it is when I return (without having to log in again) that I become 'Forename'.

This is a bit of a nuisance, especially if you are switching between websites a lot, as it is so easy to close a site accidently without logging out.

Anyone else found the same?

Neil


I never log out of GR ... sometimes they log me out ............... but I never do it.



sylvia

Have you lot noticed the new string of words at the bottom of the page. Ancestry, BMD, Family Search, etc etc.

I wondered if they are setting up links to connect to those sites. Right now if you click on the words you are sent to the GR Home Page.

Might be handy too, however I find opening all the sites on the tabs across the top of the screen works for me.