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Top tip - using the Genes Reunited community

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ProfilePosted byOptionsPost Date

Allan

Allan Report 4 Aug 2013 07:34

I doubt it, my lady :-)

Susan

Susan Report 4 Aug 2013 08:35


Error error error,it is never ending :-| I am starting to lose it a bit now.

This has been going on for far too long.

I am starting to wonder if Genes are running this site into the ground for some reason because this is what has been going on for months now :-(

Never try to fix it ...if it is not broken :-(

+++DetEcTive+++

+++DetEcTive+++ Report 4 Aug 2013 08:46

There were a number of posts about it last night on GR's facebook page.

As that tends to be looked at by staff more often than the community boards, at least they will realise something happened over the weekend.

Last weekend when there were problems, the ER appeared on the data base. Could something else have been added this time?

Commercial organisations will often run maintenance programmes on their servers at the weekend as the majority of the employees are off line. Could they have forgotten that this is exactly when the paying customers have time to use the site??

Mersey

Mersey Report 4 Aug 2013 09:02

4 attempts for me this morning :-| :-| :-|

PatinCyprus

PatinCyprus Report 4 Aug 2013 09:03

Gave up on GR last night couldn't get onto anything, all I got was error after error, very frustrating. GR are pushing their luck. Been contacted by someone in my family who hasn't long started his tree, started with GR but got annoyed with the tree on here.

He is now a member on another site and is only taking his info from his tree here not adding more ancestors. He will not continue his subscription next year.

Susan

Susan Report 4 Aug 2013 09:05



My page just went to Error without me doing anything.... just did it by itself :-|

GlitterBaby

GlitterBaby Report 4 Aug 2013 09:18

I have asked the GR Team on numerous occasions as to how many times an error message has to be logged before it is investigated but no surprise they will not answer that question

So many members are having this problem that something needs to be done about it.

Mersey

Mersey Report 4 Aug 2013 09:23

I clicked on this thread "Error Message" twice and what do you know .......Errors!!! :-P