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NEW MESSAGE CENTRE --- PROBLEMS

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ProfilePosted byOptionsPost Date

InspectorGreenPen

InspectorGreenPen Report 29 Mar 2012 19:28

Yes, the problem I mentioned some 4 months ago still has not been corrected.

If you have several messages in your inbox to view, the first opens fine. However, you can not open the second or subsequent message unless you refresh the page by pressing F5, or by selecting inbox again from one of the menus.

SylviaInCanada

SylviaInCanada Report 29 Mar 2012 22:07

I can send messages now


BUT,


like IGP .................. I cannot open more than one message in sequence without having to leave Message Centre and re-enter.

Joy

Joy Report 2 Apr 2012 18:22

Error
Sorry. An error has occurred

The page you were trying to load has experienced an error. This error has been logged and will be investigated.

If you hit the back button on your browser, it will return you to the page you were on, and you may like to try the action again. If you repeatedly experience the same error, please contact Support via the Contact Us menu under Help.

If you were following a link from your favourites, an email or from another site, the link may have changed. We recommend returning to the home page of the Genes Reunited site, and following the existing menu options to navigate to the same content.

To return to the home page, click on the Genes Reunited logo.
:-|

Joy

Joy Report 9 Apr 2012 08:07

Error :-|

Joy

Joy Report 15 Apr 2012 21:56

:-| http://www.genesreunited.co.uk/messages.page/sent

SylviaInCanada

SylviaInCanada Report 15 Apr 2012 23:29

I can open Message Centre

I can read one message but then have to leave Message Centre and re-enter before reading another one

I cannot open Sent Messages, so I can not check that a message has gone, nor whether it has been read.

:-| :-| :-| :-|

Joy

Joy Report 24 Apr 2012 08:09

Sent: error :-|

SylviaInCanada

SylviaInCanada Report 26 Apr 2012 01:17

nudge for Sheila

Joy

Joy Report 4 May 2012 12:52

How much longer? Still http://www.genesreunited.co.z/messages.page/sent
Error
Sorry. An error has occurred

Catherine

Catherine Report 10 Feb 2014 15:43

How can I retrieve messages I deleted in error
Catherine

+++DetEcTive+++

+++DetEcTive+++ Report 10 Feb 2014 23:19

Catherine - if you can remember who sent them, look for their name in the 'My Contacts' list.

If either you or they have 'Deleted Contact' then the messages are hidden until contact is re-established