Help Centre - Frequently Asked Questions
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- What is the Keepsafe?
- What is the upload limit for adding to keepsafe?
- What is the Keepsafe?
- What are edit, attach and move?
- Can I print out items from my Keepsafe?
- How do I upload a photo to my tree?
- What file types do you accept?
- What are My Folders?
- How much does it cost?
- How do I attach an item to someone in my tree?
- What are Relative Profiles?
- What subscriptions do you offer?
If none of the above FAQs answer your question, please submit your query to our dedicated support team.
What are edit, attach and move?
When you’re viewing an item in your Keepsafe, you’ll see three options.
Edit – click on this to edit details about the item, such as dates or where the event took place. You can add your own private notes too.
Attach – click on this to attach the item to any number of relations in your tree.
Move – click on this to move an item to a folder in your Keepsafe.
At the top of the Keepsafe you can also ‘select all’ to move everything from one place to another or change the privacy settings of all of your images.
Electoral Roll records
Looking for living relatives?
Search our UK Electoral Rolls (2002-2013) and find your living relatives today.
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Read about historical events at the time they were happening. Perhaps you'll discover your ancestor in their local newspaper?
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Was your ancestor a war hero?
View thousands of new military records including Chelsea Pensioner records, Military Nurses, Prisoners of war and much more.
Gift subscriptions
Do you know someone interested in discovering their family history?
You can now buy a gift subscription to Genes Reunited so they can research their family tree.