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PC HELP BEFORE IT GOES OUT THE WINDOW!
Profile | Posted by | Options | Post Date |
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Staffs Col | Report | 10 Jul 2008 18:33 |
I need help, yesterday I did a routine disk clean up (something I have done dozens and dozens of times without a problem). On logging off, Microsoft uploaded 3 updates and since then I have had no internet access unless I do a system restore to the day before yesterday. Anyone got any ideas? |
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♥ Kitty the Rubbish Cook ♥ | Report | 10 Jul 2008 18:38 |
http://www.vistaheads.com/forums/microsoft-public-windowsupdate/ |
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Snowdrops in Bloom | Report | 10 Jul 2008 18:57 |
Are you running Zone Alarm? |
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Staffs Col | Report | 10 Jul 2008 19:00 |
Thanks Kitty, is this just for Vista users or for all Microsoft users? I have registered and asked the question anyway in the hope that someone can stop the little hair I have being pulled out! |
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Staffs Col | Report | 10 Jul 2008 19:02 |
Thanks Snowdrops, I do have ZoneAlarm so will try uninstalling that - and see what happens |
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Bobtanian | Report | 10 Jul 2008 19:21 |
the updates as far as I know are a internet access patch.. |
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Researching: |
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Staffs Col | Report | 10 Jul 2008 19:48 |
Yesh Bob i'm on XP so having peeked dont think the Vista site will be able to help (thanks anyway). I have uninstalled Zone Alarm and will see what happens |
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₪ TeresaW elite empress of deleted threads | Report | 10 Jul 2008 19:51 |
Col, zone alarm is a firewall, so if you are uninstalling your zone alarm, make sure you put windows firewall ON. |
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Staffs Col | Report | 10 Jul 2008 19:53 |
Thanks TW...I am on BT and have uninstalled Zone alarm and put Windows Firewall on..... |
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₪ TeresaW elite empress of deleted threads | Report | 10 Jul 2008 19:58 |
They didn't ask much from me...just if I was using a laptop or PC. |
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♥Apprentice♥Tree♥Maker♥ | Report | 10 Jul 2008 20:02 |
The exact same thing happened to me! I was pulling my hair out yesterday because BT Desktop Help was suggesting there was a problem with my router and when I tried to check the router, I could not get on the internet for the help text. I changed wires, moved bits, changed them back to no avail. Then I remembed the auto update from Tuesday night and went back to a system restore point taken on Sunday - problem resolved. I too am on BT Internet and have Zone Alarm. |
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ChristineinPortugal | Report | 10 Jul 2008 20:06 |
Zonealarm have now released a fix to cure the problem. |
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Staffs Col | Report | 10 Jul 2008 20:07 |
Thanks everyone ATM you are having exactly the same probs as me...I have now uninstalled Zone Alarm and switched on Windows. I will come back tomorrow (if I can) to let you know if your tips have resolved the issue |
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♥Apprentice♥Tree♥Maker♥ | Report | 10 Jul 2008 20:09 |
Hi again, |
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♥Apprentice♥Tree♥Maker♥ | Report | 11 Jul 2008 08:22 |
I received more auto updates last night and, yes, this morning I couldn't get online. I have switched off Zone Alarm and was immediately able to get back online (after switching my Windows firewall on). |
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KeithInFujairah | Report | 11 Jul 2008 08:33 |
Wife cannot acces the internet at all, she had downloaded the updates, following advice, she uninstalled update KB951748 and she could access e-mails, but not the net, set ZA security to medium instead of high as suggested, still canot access net. |
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♥Apprentice♥Tree♥Maker♥ | Report | 11 Jul 2008 08:37 |
Ouch, not good. Can you download the update onto a CD on a different PC and then load it on to hers? |
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Snowdrops in Bloom | Report | 11 Jul 2008 08:38 |
Keith can you not dowload (and save as a file as opposed to running it) to your computer, put it on a stick and then she can install it on her computer and run it then? |
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KeithInFujairah | Report | 11 Jul 2008 08:40 |
Problem I have is I am in the United Arab Emirates, she is in UK. Downloading ZA latest version now and going to try sending by e-mail. |
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♥Apprentice♥Tree♥Maker♥ | Report | 11 Jul 2008 09:49 |
Oh dear - seems Microsoft have to buy a new PC. |