General Chat
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- The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
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- And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
- The Genes community will go out of their way to help you, so don’t be shy about asking for help.
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How do I get Help
Profile | Posted by | Options | Post Date |
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Kense | Report | 10 Aug 2016 09:51 |
If you upload a GEDCOM then the GR software ought to delete all the previous Hot Matches and start hot matching from scratch. |
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GlasgowLass | Report | 10 Aug 2016 11:10 |
I thought exactly as you did Kense so I deleted all my hot matches over a year ago. |
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SylviaInCanada | Report | 10 Aug 2016 17:46 |
This was one of the Hot Matches I received in late 2014. |
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GlasgowLass | Report | 10 Aug 2016 20:25 |
They have one thing in common Sylvia..... |
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John | Report | 16 Aug 2016 19:16 |
Still no progress from support on the importing of gedcoms and whilst I appreciate the views of members who enjoy the free site I pay for mine and with some 6000 persons in my tree I am paying for nothing as there is no way that I have the time or inclination to enter them all manually. |
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+++DetEcTive+++ | Report | 16 Aug 2016 19:37 |
"a lack of interest from its management" - Yep. We've known that for a couple of years. |
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SylviaInCanada | Report | 17 Aug 2016 03:52 |
John ............. |
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John | Report | 17 Aug 2016 06:00 |
Unfortunately I have not even been able to get my tree on the site in the first place so why should I pay the years subscription for what amounts to nothing? |
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Inky1 | Report | 17 Aug 2016 08:52 |
As of 5 minutes ago. |
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+++DetEcTive+++ | Report | 17 Aug 2016 09:17 |
If you still haven't managed to get your gedcom to upload after 3 months of trying, you could threaten them with the Small Claims court. Mind you, if you've only paid the Standard Rate, it's hardly worth the bother. |
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GlasgowLass | Report | 17 Aug 2016 09:53 |
I sent an another short email to support on Friday re my gedcom. |
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Kense | Report | 18 Aug 2016 19:17 |
The longer it takes you to find out the longer your membership might be considered for extension. |
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RolloTheRed | Report | 18 Aug 2016 19:38 |
from IGP |
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John | Report | 24 Aug 2016 09:49 |
Still not able to upload a gedcom, but I am informed by the management that as this is a free service and does not form part of my subscription I can not get a refund. Lets see what the small claims court says! |
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Inky1 | Report | 24 Aug 2016 10:09 |
GR membership options:- |
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RolloTheRed | Report | 24 Aug 2016 11:47 |
Although like most things GR ( bugs, subs and so on) few members get the same experience I have found that GR is quite picky when it cmes to importing G£D files. |
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John | Report | 24 Aug 2016 15:46 |
How can I use the site without uploading a family tree, mine has almost six thousand persons, not a task that I would like to carry out manually so I am maintaining that I am unable to use those items that my subscription does provide. |
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RolloTheRed | Report | 24 Aug 2016 16:19 |
make sure the myheritage option for exporting pjotos is disabled |
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