Suggestions

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Quick Search

Single word search

New Scottish Census

New Scottish census records

Do you have Scottish ancestors?

Perhaps you do and you just didn't know! Search our brand new Scottish census records today and discover if you have Scottish roots.

Search Scottish Census

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

Suggestion! Give the Team longer than a day

Page 2 + 1 of 3

  1. «
  2. 1
  3. 2
  4. 3
ProfilePosted byOptionsPost Date

JerryH

JerryH Report 23 Jan 2012 20:37

Thank you Phil

JerryH

JerryH Report 24 Jan 2012 15:47

Phil's latest:

"UPDATE: Tuesday 24 Jan 15:20 UK TIME - We are currently testing and will hopefully do a release tomorrow - containing all the changes that we tried to release last week, a couple of bug fixes on Genes, some fixes to the new tree.... and a link to let members use the old tree while we ironing out any issues with the new version!"

:-)

philmoir

philmoir Advisor Report 26 Jan 2012 12:27

In case you hadn't noticed, we rolled out the new code from last week, with a couple of bug fixes and ..... the old tree. Platinum and Standard members still get access to the new tree - as an additional test option. This may be opened up to all members in the next few days while we try to resolve the issues we were experiencing.

JerryH

JerryH Report 26 Jan 2012 18:48

Thanks Phil

I have been looking at the new tree again but have not found anything that has so far been fixed.

I did find that once your release had taken place, I had to update my Favourites link to access Genes.
It now reads as
:
http://www.genesreunited.co.uk/account.page/home

whereas it used to contain my membership number.

I think that may catch some people out, but is a good move to protect security :-)

JerryH

JerryH Report 26 Jan 2012 20:59

Stephen
That is ONE of the problems I had reported and it only seems to apply with Internet Explorer.

I tried the same with Mozilla Firefox and it worked perfectly.

I tried again earlier today and got the same problem with IE8 as follows

With IE8, yes, you get a list of names but if you click on one than IE complains that Popups are blocked. So click on temporarily allow.
Try again.
New window opens with a copy of tree but not at the ndividual selected. (Set to "Home" position)

I have not yet tried to see if the data entry problem with new individuals is fixed yet as I am waiting information to help grow my tree. ;-)

JerryH

JerryH Report 27 Jan 2012 13:44

I have just tried the Data Entry problem again using Mozilla Firefox and no change.
Tried to enter the Partner for a Cousin's Marriage.
Initially went in OK so I pressed the Right Tab to get the Details Pane up
Added place of Birth but no place to enter Marraige and Place.
Saved the Change and closed the Pane to find I had an unrelated entry.
Deleted the Individual and gave Feedback.
Noticed also that the record count was one less than I had before entering the person
Quitted new tree and went into old tree. Record count is one more than when I started. Parther I had entered in New tree is there. Added Birth Place and Marriage OK.

JerryH

JerryH Report 2 Feb 2012 16:52

Hi Phil,

Just wondered what progress is being made on getting the problems sorted on the new tree.

I tried the Tree Search function again yesterday with IE8 and there was no change on that reported previously.