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Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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Profile	Posted by	Options	Post Date
Member Since: April 2004 Posts: 23,195 Send Message	Joy	Report	25 Feb 2012 20:38
	:-( :-\|
Member Since: September 2003 Posts: 2,513 Send Message	Sheila	Report	26 Feb 2012 16:06
	Glad to see its not just me then, also have a problem when tying to search a names in members trees ,takes forever then comes up with the error message :O(
Member Since: April 2004 Posts: 23,195 Send Message	Joy	Report	27 Feb 2012 12:11
	Recently - error first time, second or third time: success.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	29 Feb 2012 12:07
	Not working again :-\|
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	29 Feb 2012 12:13
	Five times before it worked So pleased I am not on my old internet package of so many hours per months as I would have used a good ten per cent of my time dealing with error messages on this site
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	3 Mar 2012 12:24
	Not working again :-\
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: April 2004 Posts: 23,482 Send Message	MargaretM	Report	3 Mar 2012 13:51
	Not working fo me either. I get the error message every single time I try to access My Threads. I also have to login every time, usually twice. I sent a message to the support team yesterday. No reponse yet but I expect them to tell me it's my computer's fault.
	Researching: Great grandmother Dorothy Bean nee Abbott (1858-1908)
Member Since: March 2003 Posts: 7,819 Send Message	InspectorGreenPen	Report	3 Mar 2012 15:25
Member Since: March 2003 Posts: 7,819 Send Message	I tried it this morning and it worked ok, albeit very slo....ow. I suspect members with fewer threads are less likely to have timeout problems than those with several thousands of postings. I don't think it the case that the function isn't working but rather part of the larger more worrying problem of the site's servers being unable to cope with the size of the database.
Member Since: April 2004 Posts: 23,482 Send Message	MargaretM	Report	3 Mar 2012 16:06
	So are you saying it's my fault, IGP, because I have over 17,000 posts? But those posts were all to help others not ask for help and it's not easy to delete them.
	Researching: Great grandmother Dorothy Bean nee Abbott (1858-1908)
Member Since: January 2004 Posts: 5,249 Send Message	Kense	Report	3 Mar 2012 21:18
	"So are you saying it's my fault, IGP, because I have over 17,000 posts?" That doesn't seem to me to be what IGP is saying. He is saying that the servers cannot cope with the size of the database and that is most noticeable for those with a large number of threads.
Member Since: April 2004 Posts: 46,007 Send Message	SylviaInCanada	Report	3 Mar 2012 22:20
	got in first time of trying about an hour ago ........ using Firefox, as always. That's the first time I have not had to sign in for several days :-) Have great problems getting My Threads to open ............... have only succeeded a couple of times for the last 4 or 5 days. Most annoying, as I depend on that to find threads that I have posted on. Messages ............ I can only open one at a time. Open one pm, then have to leave Message Box, go back to Community Boards, and re-enter Messages before I can open the second. Repeat for every following message. and posting or moving between or in threads .............. slooooooow sylvia
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: March 2003 Posts: 7,819 Send Message	InspectorGreenPen	Report	4 Mar 2012 07:46
Member Since: March 2003 Posts: 7,819 Send Message	Ken is absolutely correct. Not for one minute am I suggesting it is a member's fault for having too many thread postings, names in their tree etc, just making the point that the current problems are more likely to affect those that do....! This current spate of performance problems is affecting all areas of the site and is not specific to particular functions or indeed members. As long as your PC and browser is kept up to date, there is little more that individuals can now do. The resolution now lies with GR.
Member Since: April 2004 Posts: 46,007 Send Message	SylviaInCanada	Report	4 Mar 2012 08:06
	I have to go to .co.za .................. and then I can open My Threads every time. I can also refresh the page in My Threads, with no problem Most times on .co.uk I can neither open My Threads nor refresh the page while on that board. weird :-S :-S :-S :-S sylvia
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	6 Mar 2012 13:53
	Any idea when this problem is going to be looked at
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: November 2002 Posts: 311 Send Message	Estelle	Report	6 Mar 2012 16:15
	Hi everyone, these problems should now be fixed. Please see Phil's explanation on this thread. http://www.genesreunited.co.uk/boards.page/board/suggestions/thread/1294060
	Researching: Working on all things tree-related. Looking for Tooley in Lincolnshire, Sadler in Derbyshire, Rogerson in Yorkshire, Goldstein in Liverpool/Poland.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	6 Mar 2012 18:11
	Has just worked but very slowly Why should I have to read on another thread as to whether or not this problem has been sorted? Perhaps Phil or another member of the Team could post something on the Annoucements Board
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: April 2004 Posts: 23,482 Send Message	MargaretM	Report	6 Mar 2012 18:12
	I'm very pleased to see that these problems seem to have been fixed but wonder why it took so long? This thread was started Feb 2nd.
	Researching: Great grandmother Dorothy Bean nee Abbott (1858-1908)
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	6 Mar 2012 19:25
	Well that did not work for very long as back to error messages How many times does an error message have to be logged for the Team to take a look at the problem ?
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: April 2004 Posts: 23,195 Send Message	Joy	Report	6 Mar 2012 20:12
	When did my threads work today? Error Sorry. An error has occurred The page you were trying to load has experienced an error. This error has been logged and will be investigated. If you hit the back button on your browser, it will return you to the page you were on, and you may like to try the action again. If you repeatedly experience the same error, please contact Support via the Contact Us menu under Help. If you were following a link from your favourites, an email or from another site, the link may have changed. We recommend returning to the home page of the Genes Reunited site, and following the existing menu options to navigate to the same content. To return to the home page, click on the Genes Reunited logo. :-(
Member Since: April 2004 Posts: 46,007 Send Message	SylviaInCanada	Report	6 Mar 2012 22:31
	I got in first time, and fast Got into My Threads first time ....... but only after a long wait. I was expecting the Error message, but was lucky! Let's hope that the "fix" works for longer than a few hours. sylvia
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

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