Help Centre - Frequently Asked Questions
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- I want to delete my registration
- Building your Family Tree
- Please remove me from your mailing list
- Deleting your Family Tree
- How do I view trees that have been shared with me?
- Exporting Gedcoms
- How do I view other trees?
- How do I print out my family tree?
- How do I change the parents of someone in my tree?
- How do I change my root person/tree owner?
- How do I edit details already in my tree?
- How do I remove someone from my tree?
- Why can't I see all of my shared trees on my dashboard?
- Why can't I see the 'Save' tab on my details panel?
- Removing A Thread
If none of the above FAQs answer your question, please submit your query to our dedicated support team.
Please remove me from your mailing list
If you want to unsubscribe from future emails from us such as Hot Matches emails, Records Matches emails and newsletters you will need to go to the Account - Email preferences section. You can untick the boxes to no longer receive emails and then save the changes.