Help Centre - Frequently Asked Questions
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- I want to delete my registration
- Building your Family Tree
- Please remove me from your mailing list
- Deleting your Family Tree
- How do I view trees that have been shared with me?
- Exporting Gedcoms
- How do I view other trees?
- How do I print out my family tree?
- How do I change the parents of someone in my tree?
- How do I change my root person/tree owner?
- How do I edit details already in my tree?
- How do I remove someone from my tree?
- Why can't I see all of my shared trees on my dashboard?
- Why can't I see the 'Save' tab on my details panel?
- Removing A Thread
If none of the above FAQs answer your question, please submit your query to our dedicated support team.
How do I change my root person/tree owner?
If your tree opens up with an incorrect root relation/tree owner, you can alter this yourself.
· Open your family tree by clicking 'Family Tree' then 'My Tree'.
· At the very top of the page, click 'View Other Trees'.
· You'll see your tree listed at the top of the list, and a button to the far right which says 'Change Root'.
· You can then start typing the name of your new root relation and the tree builder will bring up a list of potential relatives.
· Remember to save your new tree owner.