Help Centre - Frequently Asked Questions
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- Deleting your Family Tree
- I want to delete my registration
- How Do I Delete My Tree?
- How do I remove someone from my tree?
- Removing A Thread
- Building your Family Tree
- Trouble signing in/ login details not accepted
- Deleting Hot Matches
- My contacts
- What is the archive?
- I seem to have more than one registration
- What are Relative Profiles?
- Importing Gedcoms
If none of the above FAQs answer your question, please submit your query to our dedicated support team.
What is the archive?
You can archive any messages that you don't need to see any more. When you are viewing the message you'll see the option to either move it to your folders or archive it. If you archive it you can always restore it at a later date. Once you delete a message from the archive it will be permanently deleted and you won't be able to restore it.
Electoral Roll records
Looking for living relatives?
Search our UK Electoral Rolls (2002-2013) and find your living relatives today.
The British Newspaper Archive
Read about historical events at the time they were happening. Perhaps you'll discover your ancestor in their local newspaper?
New Military Records
Was your ancestor a war hero?
View thousands of new military records including Chelsea Pensioner records, Military Nurses, Prisoners of war and much more.
Gift subscriptions
Do you know someone interested in discovering their family history?
You can now buy a gift subscription to Genes Reunited so they can research their family tree.