Help Centre - Frequently Asked Questions
Search
Search Results
- I want to delete my registration
- Building your Family Tree
- Please remove me from your mailing list
- Deleting your Family Tree
- Exporting Gedcoms
- How do I view trees that have been shared with me?
- How do I view other trees?
- How do I print out my family tree?
- How do I edit details already in my tree?
- How Do I Delete My Tree?
- Importing Gedcoms
- Removing A Thread
- How do I change the parents of someone in my tree?
- How do I change my root person/tree owner?
- How do I remove someone from my tree?
If none of the above FAQs answer your question, please submit your query to our dedicated support team.
Importing Gedcoms
To load your file onto the site, click on the Family Tree button at the top of your homepage, then select Import Gedcom from the drop-down menu. This will take you to the import gedcom page. The site will add and update relations in your tree from information exactly as it is stored in your Gedcom file.
If you upload your Gedcom file and the data is not displayed as expected in your tree then normally this is a result of a corrupted Gedcom file. We suggest that you open up the file with your family tree software programme and check the data. Please also make sure that the family tree is correctly exported as a standard Gedcom.
To avoid accidental overwrites first you must delete your existing tree in the account section.
Once this is done then you will be able to import the new tree, but you can only upload one Gedcom per registration.
If you import a file for one branch of your family and then import a second file, the first one will be automatically deleted and it is not possible to retrieve the data.
Electoral Roll records
Looking for living relatives?
Search our UK Electoral Rolls (2002-2013) and find your living relatives today.
The British Newspaper Archive
Read about historical events at the time they were happening. Perhaps you'll discover your ancestor in their local newspaper?
New Military Records
Was your ancestor a war hero?
View thousands of new military records including Chelsea Pensioner records, Military Nurses, Prisoners of war and much more.
Gift subscriptions
Do you know someone interested in discovering their family history?
You can now buy a gift subscription to Genes Reunited so they can research their family tree.