Genealogy Chat

is anyone else having problems with browsing the actual index??
It's the complete index 1837 - 1983
Normally I can type in a name and year and view each quarter,
wondered why this is suddenly not happening!
I have world membership - so surely I should have access to this bit!
I have emailed ancestry - but it could be Tuesday before I get a reply! There's service for you!

Christine

I had a problem yesterday with that index. Every name I typed in - including Smith - came back as "person" and no results at all!

yes! that's it!
has it repaired or are you still having probs??

Christine

I'm having problems too - no results found !!!

so it's obviously an ancestry prob!
just hope they sort it soon!!

Christine

Its been doing it to me for 3 days now and im totally brassed off
Also keeps telling me that "no person found"on a lot of census look ups too
And ive just got 2 certs i was waiting for.aaaarghhh!!!!
vivienne

Just signed up for the 14 day free trial, am having same problem.

Debbie

Ive had same problem also.I find if you go back and try and again a couple of times the correct census info comes up.Drives you mad when you are doing lookups for people!Ancestry really need to sort the tech problems out,so many over past few months.

Michelle

I had that trouble today as well.

But if you go down underneath the search box (at least on births, I assume on deaths too) there's a list of years. Click on the year you want, then on the letter you're looking for. It brings up the quarters for you in the letter you want, then you can skip pages to the name you're looking for.

Alison

brilliant! thanks Alison
it seems to be intermittent tonight!
weird!

Christine :))

No results found keeps flashing up, and then take 14 day trial between each quarter, The last few days have been real time-wasters.

I have had the same problems for the past 2 evenings.
I have complained to Ancestry but unlikely to get any response until at least Tuesday.
I had the same problems a few months ago and at that time they tried to tell me that it was a problem with my computer which i knew was not true.

I hope that you all have complained too. The more people that complain the more likely they are to sort it out.

Alyson

Yes I got the same response when the census images were blank, it was blamed on my computer, so I did nothing and lo and behold the images returned.but that was 4 weeks of torture.
Wait til its time to renew, I've a little list of things I didnt get !

It's still acting up !

Marion,

If you are having problems with the partial BMDs on Ancestry - use freebmd instead - that's where Ancestry get their transcriptions from and it is updated more frequently than Ancestry.

it's not the partial so much - and of course you can refer to freebmd instead -
it's the complete later years that I love to trawl through! (sad - possibly)!!

Christine

Is there anywhere else to do the quarters for 1930 on? as i cant get ancestry to let me do ANY today
thanks
vivienne

Vivienne

You can look at the images on freebmd - but it is very longwinded. You can't search by name. You have to guess what the image number is for the first letter of the surname you want and open images until you find the one you want.

Hello Vivienne

Have a look further back on this thread at an entry from me. It tells you how to get onto the separate years when Ancestry is playing up.

Alison

Thanks folks
vivienne