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The new tree

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ProfilePosted byOptionsPost Date


Sheila Report 22 Jul 2012 18:23

The old tree has gone.
I wont be long following it.

I hate the new tree. I cant find the trees that I am supposed to see now.

Why oh why do they have to mess around,it was fine as it was.

I wont be renewing my subscription this year....unless things get better by November. :-(


welshbird201 Report 22 Jul 2012 19:11

Hi All, I hate the new tree, the old one was far superior. Havn't Genes heard the saying 'if it aint broke, don't fix it' I think they should have given us the option to continue with the old tree. Saying that, they knew almost everyone would opt for that and no one would use the new one.
I'm sure it's not just my computer, but the new tree is very slow and keeps freezing, and then the error on page comes up, never had this before.

I'm very sad and I think Genes have made a big mistake.

very disgruntled
Welshbird x


Ken2 Report 24 Jul 2012 14:33

Further to my previous posting I have had a response from the Service Team to my comment and the reason why I couln't see my 'View Matches' was because I had pop-ups blocked on my computer. Now allowed pop-ups on Genes and View Matches works fine.
Thanks to a speedy response from Lisa &Alex from Genes Reunited Service Team.


RStar Report 26 Jul 2012 20:39

Have all the comments gone from the comments boxes we used to have??!!


Maryanna Report 26 Jul 2012 23:35

It's that green "please wait " box with the count down bars that pops up wheneve I want to go from one person to another that does my head in. I hate them.
Intersestingly, they don't appear if I have the info box open. M


Simon Report 27 Jul 2012 10:37

I think I may have found a way around the nasty new tree...

If you open a new window and paste

into the address line it opens the old tree and, it appears that you can go on editing and adding to it just as we always used to - and that the new info is being saved (as I can also see it in the new tree version).

Curiously, it doesn't seem to add new people to the 'name count' when you open the new tree, although the information for the new person is all shown there.



Simon Report 27 Jul 2012 10:40

Oh, also, if you bookmark the page once you have got it open with your old tree showing, it seems that you can always come back to it.

Simon :-)


Porkie_Pie Report 27 Jul 2012 10:52

RomanyStar, The "Notes" ? are on the right of the page clickon open panel, and the notes are near the bottom



LadyScozz Report 27 Jul 2012 12:22

Thankyou Simon :-D

I just added more names to my tree, with NO problems at all.


LadyScozz Report 27 Jul 2012 12:23

Estelle ~

I have emailed GR many times about the problems.

Katie has been responding to my recent emails.