General Chat

No, it shouldn't Island and I can't be bothered anymore. I'm worried that my subs is due on the 29th and I haven't received a reminder. I have checked and 'auto-renew' on my account is not ticked.

It's not just me then :-D

Wend, I'm not sure if they send a reminder if auto renew isn't ticked. I have it ticked and got a 30 day warning - twice, a week apart :-S. Then they told me card details were incorrect (how am I supposed to know the number changes when card expires and is reissued? Tsk)
Then I got the begging letter because I was late in renewing :-D and I still got my loyalty discount.
Oh how I regret not signing up to Ancestry instead :-| :-| :-|

I don't use FMP much at all now I have kind of found my way around but it just takes toooo long for me. I also can't find something that I have found before in in the old version. I attempted a 1911 address search which, either I'm doing wrong or, it's almost an impossibility.

I do use the Newspaper search as Ancestry hasn't got anything that matches this so I'm prepared to wait for any results there.

They broke the 1911 address search TS.

I can't for the life of me think why these arrogant so and so's think they are improving the site it's a total c0ck up - like the GR tree - but they just won't admit it.

I quite agree Island they have broken the the 1911 address search and a lot more too. Why can't I find things that I found before all the changes? I think I just wasted my birthday prezzie money when I renewed and upgraded :-( :-(

Having been found to be deleting messages from Facebook, FMP have suddenly taken to 'Moderating' their own Feedback forum.

Does this mean they no longer want to hear 'Home truths'?

I think you're right namelessone. As my subs is due tomorrow, I tried to post on their Feedback forum yesterday that I wouldn't be renewing because I consider their site to be no longer fit for purpose and a waste of money. It was rejected :-|

I think the bomb fodder may have had orders from above on that score.

'Spam' my h'arse!

Whatever the 'order' were, FMP have now completely removed all those tips and complaints from the 'Improve...........' idea.

Shot themselves in the other foot now, methinks!

What is the point of feedback if they don't want to hear it? It seems they want people to tell them how wonderful they are. But that's obviously not going to happen.
My subscription ran out 2 days ago. I don't see the point of going back.

For those still struggling - a statement from Annaleise

http://blog.findmypast.co.uk/2014/an-update-from-findmypast-2/

I didn't renew on the 29th April and have received 3 e-mails from them since then. The third one was 3 days ago telling me I would still receive 10% discount if I renew my subscription.