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Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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Profile	Posted by	Options	Post Date
Member Since: December 2008 Posts: 21 Send Message	Martin	Report	26 Mar 2012 20:33
	I'm using Firefox and had accessed the site from three different PCs in the last week and had no error messages whatsoever. The only problem I am having is that I am unable to upload any photos whatsoever to any profile on either the new or old tree. So I'm not sure what is going on, I don't other people are having probelms with photo uploading? As long as Genes keep the old tree available I'll be happy, I hate the new one with a passion.
	Researching: Bowles, McDowell, Craig, Melville, Clarke, Phillips, Armstrong, McConnell, Shaw, Close, Beatty, McVeigh, Black...of Northern Ireland
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	9 Apr 2012 17:01
	Error Error Error Error Error Error Error Are the Team getting the picture - I think not as still not sorted out !!!!
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: April 2004 Posts: 46,007 Send Message	SylviaInCanada	Report	9 Apr 2012 20:09
	well, GB don't be in too much of a hurry it is just after 8:00 pm on a Bank Holiday, at the end of a 4 day long weekend. there's obviously no staff on duty :-D
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: June 2005 Posts: 8,791 Send Message	LadyScozz	Report	10 Apr 2012 03:39
Member Since: June 2005 Posts: 8,791 Send Message	What a great weekend I had.......... ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE ERROR MESSAGE OVER AND OVER AND OVER AND OVER!!!!!! Fed up with this :-P :-P :-P :-P :-P :-P :-P :-P :-P :-P :-P :-P :-P
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	19 Apr 2012 00:05
	Error messages are back !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.
Member Since: January 2003 Posts: 130 Send Message	PeeEmm	Report	23 Apr 2012 16:35
	Hello all, There is a distinct lack of posts to this thread..... I have just sent a comment to the 'team' as I am also experiencing "errors" It will be interesting to see if I get a reply. :-( PeeEmm
	Researching: MONAGHAN, WILLDER, Naylor, Gould, Rowntree, Frier, Vesty, Cowin, Patchett, Morrissey, Churchman, Pinkney, Hallam, McGow, Brewer, Weinstein, Ody, Goldsmith, Crossley, Binns, Bland, Jeeves, Rusted, Starbuck, Hinks, Oakley, Clarridge, Greengrass, Kelsey, Sillitoe, Stubbins, Soulsby, Greenland, Tily, Errington, Simm(s), Salmon, Rice, Wiltshier, Bland, McCreton, Forster, Foster, Hebron, Hindmarsh, Atkinson, Stoker, Partis, Wardrobe, Chimes, Cadd, Green, Hart, Hammersley, Spink, Bell, Osbaldeston, Eykelbosch, Tweddell, Johnson, Lambton, Hedley, Constable, Barrett, Frith, Brothwell, Bloomfield. Barrass
Member Since: April 2004 Posts: 46,007 Send Message	SylviaInCanada	Report	23 Apr 2012 21:02
	PeeEmm I think you will get a reply ................ the real question is ............. .......... will be a "real" reply or just the same old, same old "what browser are you using? when did it happen?" etc etc etc sylvia
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: December 2004 Posts: 7 Send Message	James	Report	23 Apr 2012 21:58
Member Since: December 2004 Posts: 7 Send Message	Jeez, am so frustrated, do the support team work only office hours? Sent an error message to support at around 8pm last night, they finally emailed back at 5pm today and asked for further info, i replied at 615pm, does that mean it will be take until tomorrow late afternoon to sort? Such a shame i didnt look on the forums before i subscribed, may not have done, at least it was only a month :( I cant believe that such a large site doesnt have better support?? someone please help!!
Member Since: June 2005 Posts: 8,791 Send Message	LadyScozz	Report	24 Apr 2012 00:18
Member Since: June 2005 Posts: 8,791 Send Message	office hours only - and if you reply to GR with "ATTENTION SO & SO" and that person is on leave, you get on the roundabout again......... more generic responses........... :-P I'm getting dizzy :-(
Member Since: April 2004 Posts: 46,007 Send Message	SylviaInCanada	Report	24 Apr 2012 03:30
	Monday to Friday 8 or 8:30 am to about 4:30 pm Some people manage to get a response by going to the GR Wall on FB, and posing their question on there NOT the best or preferred method by most members ............ but at least you get some sort of response!
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: January 2003 Posts: 130 Send Message	PeeEmm	Report	24 Apr 2012 23:32
	Hi All Should you be interested in the reply I got, I have posted it on FB, as a sort of 'thank you' to them............ what do you think of the 'new' Avartar? PeeEmm :-)
	Researching: MONAGHAN, WILLDER, Naylor, Gould, Rowntree, Frier, Vesty, Cowin, Patchett, Morrissey, Churchman, Pinkney, Hallam, McGow, Brewer, Weinstein, Ody, Goldsmith, Crossley, Binns, Bland, Jeeves, Rusted, Starbuck, Hinks, Oakley, Clarridge, Greengrass, Kelsey, Sillitoe, Stubbins, Soulsby, Greenland, Tily, Errington, Simm(s), Salmon, Rice, Wiltshier, Bland, McCreton, Forster, Foster, Hebron, Hindmarsh, Atkinson, Stoker, Partis, Wardrobe, Chimes, Cadd, Green, Hart, Hammersley, Spink, Bell, Osbaldeston, Eykelbosch, Tweddell, Johnson, Lambton, Hedley, Constable, Barrett, Frith, Brothwell, Bloomfield. Barrass
Member Since: April 2004 Posts: 23,195 Send Message	Joy	Report	26 Apr 2012 15:22
	http://www.genesreunited.co.za/boards.page/bookmark?type=create&tk=1187271 :-\|
Member Since: December 2004 Posts: 9,259 Send Message	Porkie_Pie	Report	26 Apr 2012 16:27
	Sorry Joy, I tried your link and got this, Sorry. An error has occurred :-P Roy
Member Since: January 2004 Posts: 5,249 Send Message	Kense	Report	26 Apr 2012 18:31
	I tried the link and it expected me to log in. Probably because it was a za site link. Fortunately using the back key meant I didn't have to sign in before posting this.
Member Since: April 2004 Posts: 23,195 Send Message	Joy	Report	26 Apr 2012 19:23
	So did I, Roy. All I wanted to do was bookmark something. Ken, I have to log in with co.uk. but not with za.
Member Since: April 2004 Posts: 23,195 Send Message	Joy	Report	30 Apr 2012 15:27
	Still the error when clicking on sent messages.
Member Since: January 2003 Posts: 130 Send Message	PeeEmm	Report	30 Apr 2012 18:39
	I just 'clicked' on sent messages - on the home page - and after a very long wait it did open. But that pause is far too long for a 21 century website. Pee Emm :-( Correction: it was from the 'messages' page NOT the home page. The home page still has no mini-tree! It is taking about 20 seconds to go from - messages to sent messages. :-( :-( :-( :-(
	Researching: MONAGHAN, WILLDER, Naylor, Gould, Rowntree, Frier, Vesty, Cowin, Patchett, Morrissey, Churchman, Pinkney, Hallam, McGow, Brewer, Weinstein, Ody, Goldsmith, Crossley, Binns, Bland, Jeeves, Rusted, Starbuck, Hinks, Oakley, Clarridge, Greengrass, Kelsey, Sillitoe, Stubbins, Soulsby, Greenland, Tily, Errington, Simm(s), Salmon, Rice, Wiltshier, Bland, McCreton, Forster, Foster, Hebron, Hindmarsh, Atkinson, Stoker, Partis, Wardrobe, Chimes, Cadd, Green, Hart, Hammersley, Spink, Bell, Osbaldeston, Eykelbosch, Tweddell, Johnson, Lambton, Hedley, Constable, Barrett, Frith, Brothwell, Bloomfield. Barrass
Member Since: December 2004 Posts: 7 Send Message	James	Report	30 Apr 2012 22:03
Member Since: December 2004 Posts: 7 Send Message	AAAARRRRRRGGGGHHHH 12 people just vanished from my tree :S:S:S and all was going so well! whats going on??
Member Since: April 2004 Posts: 46,007 Send Message	SylviaInCanada	Report	30 Apr 2012 22:40
	I still cannot open Sent messages ........ even after waiting 50 or more seconds! and I can still only open I message in my Inbox, and then have to leave Message Centre and re-enter before opening a second one. Sorry James ............... ...... I have not done anything with my tree on here for the last 12 months, at least! I do know that I can open it, but that is all sylvia
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: July 2004 Posts: 33,475 Send Message	GlitterBaby	Report	1 May 2012 00:07
	Trying to post on a thread and got error message If GR want their members to help on the boards then they are going to have to get this problem sorted BUT WHEN !!!!!!!!!
	Researching: PLEASE DO NOT: send me information concerning your thread on the board as it should be posted on your request where all members can see it. PLEASE DO NOT: ask me for help with lookups as they should be placed on the boards to get the best possible result. PLEASE DO NOT: open your tree just because I have posted information on your thread as I will not be related. THANK YOU. Researching Carter, Cass and Walker in England. Researching Caven, McKill, Sutherland and Will in Scotland.

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