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My Threads

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ProfilePosted byOptionsPost Date

InspectorGreenPen

InspectorGreenPen Report 7 Mar 2012 07:03

Access to My Threads is definitely much faster than it has been recently. Currently taking < 5 seconds for me.

SylviaInCanada

SylviaInCanada Report 7 Mar 2012 07:19

getting on to the site is fast ....... but My Threads is still acting up.


It IS better than it was ....... but I've just had the Error message when trying to open My Threads. Then it opened quickly on the next attempt a minute or so later.





sylvia

Joy Kentish Maid

Joy Kentish Maid Report 7 Mar 2012 08:08

Error
Sorry. An error has occurred
The page you were trying to load has experienced an error. This error has been logged and will be investigated.

If you hit the back button on your browser, it will return you to the page you were on, and you may like to try the action again. If you repeatedly experience the same error, please contact Support via the Contact Us menu under Help.

If you were following a link from your favourites, an email or from another site, the link may have changed. We recommend returning to the home page of the Genes Reunited site, and following the existing menu options to navigate to the same content.

To return to the home page, click on the Genes Reunited logo.

LadyScozz

LadyScozz Report 7 Mar 2012 08:14

:-S :-S :-S :-S :-S :-S

I was reading various postings on the boards..........

Clicked Back........ and was taken to the co.uk sign in page :-P

Clicked Back....... and got back to the boards.

Methinks something smells!!!

GlitterBaby

GlitterBaby Report 7 Mar 2012 12:36

Well it has worked just now but took a couple of minutes.

Think this problem was first mentioned towards the end of November 2011 well before this thread was started.

Joy Kentish Maid

Joy Kentish Maid Report 8 Mar 2012 08:38

Tried once, twice, both times
Error
Sorry. An error has occurred
The page you were trying to load has experienced an error. This error has been logged and will be investigated.

If you hit the back button on your browser, it will return you to the page you were on, and you may like to try the action again. If you repeatedly experience the same error, please contact Support via the Contact Us menu under Help.

If you were following a link from your favourites, an email or from another site, the link may have changed. We recommend returning to the home page of the Genes Reunited site, and following the existing menu options to navigate to the same content.

To return to the home page, click on the Genes Reunited logo.

Third time lucky. Yesterday I tried once and didn't bother again after the error.

GlitterBaby

GlitterBaby Report 8 Mar 2012 13:14

Not working again

SylviaInCanada

SylviaInCanada Report 8 Mar 2012 20:25

Getting on to the site is FAST


but still having problems opening My Threads

GlitterBaby

GlitterBaby Report 9 Mar 2012 13:35

Still not working


Please when is this going to be fixed

InspectorGreenPen

InspectorGreenPen Report 9 Mar 2012 18:05

I suspect that GR have a problem here when it comes to allocating development resources.

The problem with 'My Threads' is only affecting a tiny tiny percentage of members - those of you who have several thousands of postings. Because of this it is probably fairly low on their list of priorities as most members don't have a problem.

I am a mere novice with less than 7,000 posts and it always works fine for me, albeit a bit slower than I would like.

Personally I would prefer that GR give priority to fixing "Surname summary" With over 14,000 names in my tree it is almost impossible to move from page to page without getting the dreaded time out error.

GlitterBaby

GlitterBaby Report 9 Mar 2012 18:12

Well that is not a priority for me as I have a lot less names on my tree

SylviaInCanada

SylviaInCanada Report 9 Mar 2012 19:48

I don't use the tree function at all ....... I have just over 130 names on my tree on here.

I've not changed or updated it in about 6 years, and rarely even look at it :-D


I have suggested that there should be some means for us to delete threads from the list in our My Threads, without having to go back to the thread and deleting the posting itself.

That would reduce the number of threads in My Threads without making any changes on the threads concerned.




sylvia

SylviaInCanada

SylviaInCanada Report 10 Mar 2012 01:59

My Threads is being very sloooooooooooooooooow to open



But has anyone noticed that the Error message says something along the lines of "If you click on the Back button it will take you back to the page you were on"


NOT TRUE


if you get the error message while trying to reload the current page when on the first page of listings on a board .............................

........... it takes you back to the Community Summary page :-(




sylvia

Joy Kentish Maid

Joy Kentish Maid Report 10 Mar 2012 08:45

Error
Sorry. An error has occurred
The page you were trying to load has experienced an error. This error has been logged and will be investigated.

If you hit the back button on your browser, it will return you to the page you were on, and you may like to try the action again. If you repeatedly experience the same error, please contact Support via the Contact Us menu under Help.

If you were following a link from your favourites, an email or from another site, the link may have changed. We recommend returning to the home page of the Genes Reunited site, and following the existing menu options to navigate to the same content.

To return to the home page, click on the Genes Reunited logo.

:-|

LadyScozz

LadyScozz Report 10 Mar 2012 10:34

only affecting members with thousands of postings?

I have less than 200

LadyScozz

LadyScozz Report 10 Mar 2012 10:43

I must have taken the Error Bug with me....

Tried to go to another board and got..........

ErrorSorry. An error has occurred The page you were trying to load has experienced an error. This error has been logged and will be investigated.

If you hit the back button on your browser, it will return you to the page you were on, and you may like to try the action again. If you repeatedly experience the same error, please contact Support via the Contact Us menu under Help.

If you were following a link from your favourites, an email or from another site, the link may have changed. We recommend returning to the home page of the Genes Reunited site, and following the existing menu options to navigate to the same content.

To return to the home page, click on the Genes Reunited logo.


Couldn't get out of it. Frozen............... eventually got out, tried to get back to GR......... and got............. Error Message.

Got back in eventually......... clicked on Community... and got Error Message.

This is my post No 187

LadyScozz

LadyScozz Report 10 Mar 2012 10:46

been gone about a minute............ posted on another board.......... and got........... wait for it.............................

ErrorSorry. An error has occurredThe page you were trying to load has experienced an error. This error has been logged and will be investigated.

If you hit the back button on your browser, it will return you to the page you were on, and you may like to try the action again. If you repeatedly experience the same error, please contact Support via the Contact Us menu under Help.

If you were following a link from your favourites, an email or from another site, the link may have changed. We recommend returning to the home page of the Genes Reunited site, and following the existing menu options to navigate to the same content.

To return to the home page, click on the Genes Reunited logo.

LadyScozz

LadyScozz Report 10 Mar 2012 10:47

been gone about a minute............ posted on another board.......... and got........... wait for it.............................

ErrorSorry. An error has occurredThe page you were trying to load has experienced an error. This error has been logged and will be investigated.

If you hit the back button on your browser, it will return you to the page you were on, and you may like to try the action again. If you repeatedly experience the same error, please contact Support via the Contact Us menu under Help.

If you were following a link from your favourites, an email or from another site, the link may have changed. We recommend returning to the home page of the Genes Reunited site, and following the existing menu options to navigate to the same content.

To return to the home page, click on the Genes Reunited logo.

LadyScozz

LadyScozz Report 10 Mar 2012 10:49

sorry about the repeat message........... I kept getting Error Message, I didn't know the 1st message had been posted.

That damned Error Message......... the log must be HUGE

KenSE

KenSE Report 10 Mar 2012 11:05

Catherine , the error message is affecting everyone at the moment, probably GR is running some sort of query (that is what they said last time).

This thread is about the problem that some members are having with My Threads due to the large number pf postings they have made. Even when the site is running well they are lucky if My Threads works.