Help Centre - Frequently Asked Questions

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If none of the above FAQs answer your question, please submit your query to our dedicated support team.

How Can I Take Out A Free Trial?

To take out a free trial please click here

This will be available for 14 days and gives you access to our 1 month Platinum subscription which includes:

- Census Records (England & Wales 1841-1911, Scotland 1841-1901)

- Births, Marriages and Deaths (England and Wales 1837-2006)

- View other members tree

- Send messages to other members

- Take part on the community boards

 

 

Download our eBook

Whether you're new to family history or you've been researching your tree for some time, download our free eBook for hint and tips on how to get the best out of Genes Reunited.

Trace your living relatives

Whether you want to trace living relatives, plan a reunion or find out how to use Genes Reunited to find family links, download our guide for more information.

Build your family tree

You can build your family tree for free so be sure to add as many names as you can. Contact other members who have added the same names as you and watch your tree grow.

Add your photos

You can easily add your photos and scanned images to your Keepsafe and decide exactly who gets to see them. You can search images added by other members too!

New Scottish Records

New Scottish records

Do you have Scottish ancestors?

Perhaps you do and you just didn't know! Search our brand new Scottish census records today and discover if you have Scottish roots.

Search Scottish Census

Get help from the community

Have you reached a brick wall with your research? Then go to our Community area and ask for some help. Or you can use it to make new friends and meet like-minded people.