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ProfilePosted byOptionsPost Date

Sallie

Sallie Report 14 Jun 2011 12:56

Caz, I've been getting the message "ERROR this page does not exist" a few times throughout each day, as well as the " we are doing essential maintenance" one. I am sick of it, it just seems to be going on and on. Oh well I supose that we will all just have to grin and bear it, until GR can hopefully get it sorted.

Sallie.

Merlin

Merlin Report 14 Jun 2011 13:55

perhaps they should ask their Advertisers for help. their adverts seem to be getting throuigh OK. :-S.**M**.

~`*`Jude`*`~

~`*`Jude`*`~ Report 14 Jun 2011 14:26

Gr have put a message up on Announcements,apologising.

Thanks GR :o)

jude

ஐ+*¨^¨*+e+*¨^¨*+ஐ Mildred Honkinbottom

ஐ+*¨^¨*+e+*¨^¨*+ஐ Mildred Honkinbottom Report 14 Jun 2011 16:55

I hope compensation comes to all members, not just to those who email gr to complain. ;-)

An extra weeks membership for all paying members would cover it and be fairer than just compensating some.GR has done this before, so can do so again as a gesture of good will :-D

ps edit

just seen GB reply :-D

Lynn

Lynn Report 14 Jun 2011 20:46

Well, Im on im off. I have tried all different places to sign in and i haven't been on for nearly two days,as it says i couldn't. I'm here now, but for how long. I don't have internet anything, as my computer won't let me download it, so if this keeps happening, i'm pretty well stuffed to say the least :-S :-(

Lynn

Lynn Report 14 Jun 2011 20:46

Well, Im on im off. I have tried all different places to sign in and i haven't been on for nearly two days,as it says i couldn't. I'm here now, but for how long. I don't have internet anything, as my computer won't let me download it, so if this keeps happening, i'm pretty well stuffed to say the least :-S :-(

Tracey33

Tracey33 Report 15 Jun 2011 05:58

Phew, Ive been with GR for a few days, just kept getting message "GR is doing essential maintainance, decided just to take a chance and click on anything to do with GR in google, and here I find it. Thank goodness

Tracey33

Tracey33 Report 15 Jun 2011 06:34

I thought Id managed to get back into the GR swing, but everytime I go to log out, I get the same message again, then do again as before click on any GR link in google, and I find Im still logged in, strange :-S

Derek

Derek Report 15 Jun 2011 08:51

Cant even contact them now ,try and send email and site maintenence comes up .

~`*`Jude`*`~

~`*`Jude`*`~ Report 15 Jun 2011 09:00

Everything is fine here:o) :-D :-D :-D ;-)

Derek

Derek Report 15 Jun 2011 09:00

just tried to email support ,but that comes up site maintenance

Phillip

Phillip Report 15 Jun 2011 09:13

do forgive my ignorance

but how do we do that

i have just bought a new laptop with up to date explorer

now left with a family tree i cannot view

i can only access at work (boss not happy)

phillip

~`*`Jude`*`~

~`*`Jude`*`~ Report 15 Jun 2011 09:26

Sometimes if you refresh page it comes back to a gr page, or try using another server...l'm using Mozilla Firefox.
Or when you joined or had your subs updated you would have had an email, use that to contact them!!

jude:o)

cric

cric Report 15 Jun 2011 09:42

This useless site hasn't worked for the last couple of weeks and I am getting to the stage where compensation is needed for the service I pay for but don't get. I am using IE9 and it was all fine until as I say a couple of weeks ago.

Come on GR what is your problem - if you can't fix it with your current staff get some who can.

Anyway what did you all do in the first place to cock it all up :-(

Phillip

Phillip Report 15 Jun 2011 09:54

chris

one of the earlier messages suggests switching to an earlier explorer

how do you do that, i am very ignorant on the comp issues

like you i am getting *********** can only work from office

phillip

cric

cric Report 15 Jun 2011 10:27

Phillip,

I've no idea - and I don't see why we should even have to consider it. The whole issue is GR's fault as they seem incapable of running or updating the site. Try logging onto the other sites eg www.genesreunited.co.au or www.genesreunited.co.za

Complain to GR and let them know how you feel about their service (or lack of)

Chris

~`*`Jude`*`~

~`*`Jude`*`~ Report 15 Jun 2011 11:07

l can now get on here using IE and Firefox.
Try downloading Firefox or Chrome as a temporary measure. l use both now depending on what site l'm using!

l know its very frustrating, and it does seem that GR need to get their act together, but in the mean time try the above.

Hope it works for you:o)

jude

GoldenGirl1

GoldenGirl1 Report 15 Jun 2011 13:39

Had a go at doing this Margaret got in OK but still
can't see My Threads or Inbox.

Emmax

Joy Kentish Maid

Joy Kentish Maid Report 15 Jun 2011 14:13

" If you are accessing the site from a bookmark or a favourite page then this might be why you are having problems. Please could you remove this old link? Then go to www.genesreunited.co.uk and enter your sign in details and you will be able to log in. You can then add this page to your bookmarks or favourites page again." - done a few times :)

Merlin

Merlin Report 15 Jun 2011 14:14

Why should people who use this site have to change to suit GR. they don,t pay us,we pay them and as such they should sort out their problems. Its getting like the old Victor Sylvestor Dancing, Slow,Slow Quick Quick Slow. Not good enough.marks out of ten ,Minus ten.**M** :-S