Help Centre - Frequently Asked Questions


Complete FAQ Listing

Why can't I see the 'Save' tab on my details panel?

If you can't view the whole details panel for a relation on your tree or see the 'save' and 'cancel' boxes at the bottom of the details panel, it's likely that your compatibility view is switched on. You'll need to turn this off to view the details panel completely. On your Internet explorer toolbar, please go to 'tools' and then please ensure that compatibility view and compatibility view settings are both unticked, you should then be able to see the whole of your relations details panel. For Internet Explorer 8 when you open your internet browser on an internet page you will see at the top of the page, File, Edit, View, Favourites and Tools - please click on 'Tools' and you will then see compatibility view.

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