Help Centre - Frequently Asked Questions


Complete FAQ Listing

Why can't I view newspaper articles?

Our site is not currently compatible with iPads or Tablets so if you try and view a British Newspaper Article using one of these, the image will not display.

If however you attempt to view on a PC or windows laptop, the image should display.

Please accept our sincere apologies for any inconvenience caused. 

Genes Extras

Genes Reunited subscription bonuses

As a way of saying thank you to our subscribers, we have launched Genes Extras. You'll find exclusive competitions and discounts on family history magazines, days out and much more.

Take me to Genes Extras