Help Centre - Frequently Asked Questions
Complete FAQ Listing
- I need an instant password reminder/ I can't login
- How do I print my tree?
- How do I stop my subscription/ renewal payment before it is due?
- How Do I Delete My Tree?
- How do I view trees that have been shared with me?
- How much are pay-per-view credits?
- What is the Keepsafe?
- How do I import or export a gedcom file?
- Where are my Hot Matches?
- What subscriptions do you offer?
- How much does it cost?
- How can I pay?
- How Can I Take Out A Free Trial?
- I don't want to renew my subscription - how do I cancel it?
- Will I Be Charged Anything For The Free Trial?
- How do I change the card I pay with?
- When will you renew my subscription?
- Why has my renewal payment failed?
- I want to change my subscription
- I would like a refund of the payment that I made
- What is Gifting?
- How do I redeem a gift voucher?
- How do I print out my family tree?
- Why can't I see the 'Save' tab on my details panel?
- How do I add a name to my tree?
- How do I edit details already in my tree?
- How do I view other trees?
- Why can't I see all of my shared trees on my dashboard?
- How do I remove someone from my tree?
- How do I change the parents of someone in my tree?
- How do I change my root person/tree owner?
- Where are my relation's photos and notes?
- Exporting Gedcoms
- Importing Gedcoms
- What are Relative Profiles?
- What is the upload limit for adding to keepsafe?
- Why do I see an error when trying to view my tree?
- What is the List view?
- How do I upload a photo to my tree?
- Deleting your Family Tree
- Building your Family Tree
- Viewing your Family Tree
- Printable Charts
- Living relatives
- Privatising your Family Tree
- Which Census records do you have?
- Which BMD records do you have?
- Which British Newspapers do you have?
- How much do records cost?
- Where are the Parish records?
- Which Military records do you have?
- Which Parish records do you have?
- Which Travel and Migration records do you have?
- British Newspaper Archive
- Scottish and Irish records
- Using the Birth/Marriage/Death records - UPDATED
- Why can't I view newspaper articles?
- Will I be charged if I try to view a record again?
- Ordering certificates
- What are the Electoral Roll records?
- Saving the records
- Reporting errors with records
- Searching the census - UPDATED
- How do I get a password reminder?
- Trouble signing in/ login details not accepted
- I want to delete my registration
- I have a new email address - how do I update my membership?
- I seem to have more than one registration
- I have multiple registrations with my email address, do I need to do anything?
- Please remove me from your mailing list
- How do I update my message board profile?
- How do I make the text bigger or smaller on my screen?
- Online safety
Which Military records do you have?
You’ll find the Military Records under the ‘Armed Forces and Conflict’ link on the left hand side of the dropdown ‘Search’ menu. The Military records are divided into five categories.
First World War
Medal Rolls & Honours
Regimental & Service Records
Second World War
And we have the following datasets within each category
First World War:
British Officers Taken Prisoner of War 1914-1918
De Ruvigny's Roll Of Honour 1914-1918
Harold Gillies Plastic Surgery Archives From WW1
National Roll Of The Great War 1914-1918
Royal Naval Division Records 1914-1919
Soldiers Died In The Great War 1914-1919
WW1 Naval Casualties
WWI Distinguished Conduct Medal Citations
Medal Rolls & Honours:
Manchester Employers' Roll Of Honour 1914-1916
Peninsular Medal Roll 1793-1814
Royal Artillery Honours & Awards
Royal Artillery Military Medal Awards
Royal Marine Medal Roll 1914-1920
Waterloo Medal Roll 1815
Regimental & Service Records:
1861 Worldwide Army Index
Army Deserters 1828-1840
Army List 1787
Army List 1798
Army List August 1878
British Army Service Records 1760-1915
Grenadier Guards 1656 - 1874
Harts Army List 1840
Harts Army List 1888Manchester Regiment City Battalions 1914-1916
Military Nurses (Royal Red Cross)
Military Nurses 1856-1994
Napoleonic War Records 1775 - 1817
Oldham Pals 1914-1920
Oldham Pals Roll Of Honour
Paddington Rifles 1860-1912
Royal Air Force Muster Roll 1918
Royal Fusiliers Collection 1863-1905
Surrey Recruitment Registers 1908-1933
Download our eBook
Whether you're new to family history or you've been researching your tree for some time, download our free eBook for hint and tips on how to get the best out of Genes Reunited.
Trace your living relatives
Whether you want to trace living relatives, plan a reunion or find out how to use Genes Reunited to find family links, download our guide for more information.
Build your family tree
You can build your family tree for free so be sure to add as many names as you can. Contact other members who have added the same names as you and watch your tree grow.