Help Centre - Frequently Asked Questions


Complete FAQ Listing

Will I be charged if I try to view a record again?

If you are trying to view the same record within the 30 days validity of your credits (or 90 days if you bought 200 credits) you can look at it again at no extra charge. The word 'view' will be greyed out to indicate that you have already seen it. However, you can click on this to view it again.

New Military Records

New military records

Was your ancestor a war hero?

View thousands of new military records including Chelsea Pensioner records, Military Nurses, Prisoners of war and much more.

View military records today