Help Centre - Frequently Asked Questions


Complete FAQ Listing

What are My Folders?

We automatically create three folders for you – My Keepsafe, Saved Records and Shared Media to keep your photos and records safe. But you can create your own folders too. You might want to add a folder for different sides of the family, newspaper clippings or letters. It’s up to you!

Folders are a good way of keeping everything ordered and easy to find.


New Military Records

New military records

Was your ancestor a war hero?

View thousands of new military records including Chelsea Pensioner records, Military Nurses, Prisoners of war and much more.

View military records today